Holiday Inn Express Rochester-Victor By IHG Guest Reviews
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Write a review
Kerschner Sun, 20 July 2025
Prepaid reservation not honored
Liked: When I arrived about 8:30 pm, the clerk told me that my reservation had been cancelled because the hotel was sold and waws being renovated. No one warned me. No other hotel rooms were available in/near Rochester, as I discovered during two hours of phone calls sitting in a McDonalds. Finally I found a room 60 miles east, where I could only spend 6 hours sleeping before returning to an appointment in Rochester after a 75-mile drive.
Disliked: You didn't honor the reservation, leaving me in a really bad situation after I had driven all day.
Cara Wed, 9 July 2025
Overall pleasant experience
Liked: Nice pool and hot tub
Disliked: Not much for breakfast. Same food all week. Out of pancake mix the whole week.
Anonymous Mon, 7 July 2025
Exceptional
Skrypnyk Sun, 6 July 2025
Exceptional
Christine Tue, 17 June 2025
Exceptional
Kathleen Mon, 2 June 2025
Disappointed
Liked: Location and the room was clean and comfortable
Disliked: The breakfast was terrible not much to choose from keep running out of eggs and sausage waffle machine broken also only one container of coffee they had trouble keeping coffee available
Pamela Sun, 1 June 2025
Superb
Liked: My mother was excitedthat rea was offered in the room, the staff was very helpful and friendly- very pleased
Disliked: Nonthing
Pedro Tue, 20 May 2025
Disappointing
Eleazar Fri, 16 May 2025
Superb
Liked: Location, staff, breakfast
Eleazar Fri, 16 May 2025
Superb
Liked: Loction, staff, breakfast