Exceptional

Vacation quite time

Liked: The price

I don't think the room...

Liked: Didn't stay for breakfast
Disliked: Rooms could have been cleaner. Stains on tables and dressers

Good

Liked: The staff handled the noise and treated me and my man with care
Disliked: The guess next to me was loud for 3 hours

Wouldn?t stay here agai

Liked: The location.
Disliked: When we arrived at the hotel, they said that the pool was closed. Which that?s understandable things happen. Get to the room, and we had 2 towels. I called downstairs for another towel for my baby and an extra blanket and they said they were out of towels and blankets. Fast forward to later in the night, the seal on our mouthwash was broken and there was no shampoo in the tub. The tub was also dirty. Then at 3:00am, our neighbors were slamming their door. The staff did nothing to make sure we had what we needed. I will not be returning to this specific hotel. We

Bad

Disliked: Booked this trip for my sons birthday to go to the museum of play, called ahead of time to make sure all facilities were open and was told yes absolutely. When we got there we were told the pool closed and it went downhill from there, when we got to the room the ice machine was right outside our door, they gave us ONE towel for 4 people for a 2 day stay then gave us a hard time about asking for more, our TV remote was broken and when we asked for a new one because it didn?t work they just gave us 2 new batteries, the seals were broken on the provided toiletries, floor tiles were loose/broken in the bathroom, when we showered the water didn?t drain so we were in water up to our ankles by the time we were done, and there was a huge draft coming in the room from the heating unit in sub zero wind chills. Needless to say we checked out early, luckily they made it right and refunded us but we definitely won?t be staying again!

Disappointing

Liked: Fairly clean
Disliked: Outdated, small room and bathroom, stained, cracked, and warped furniture.Breakfast was continental (due to Covid- but other places are at least still offering something hot to go)

Exceptional