Holiday Inn Express Rochester - University Area By IHG

Pleasant

Liked: Good price and a very good breakfast
Disliked: The place is dated and needs a deep cleaning and better beds

Passable

Very good

Liked: I loved the selection of channels and the amenities in the room. I also loved how comfortable the bed was.
Disliked: What could have been better is my length of stay because I enjoyed my suite. Another thing was the tempearture in the room because the room was too cold. I would like to come back to this particular hotel in the near future.

Superb

Good

Exceptional

Liked: Pool breakfast gym location
Disliked: N/A

The refrigerator was not cooling,...

Liked: location
Disliked: Inadequate cleaning, old and damaged equipment

Decent hotel. Great location

Liked: It was a great location and the room was very nice, clean and comfortable.
Disliked: They were running out of food daily at the breakfast. I realize it's self serve, but it would be appreciated if someone monitored the area to make sure it stayed clean especially at the coffee station and if someone could wipe the tables in between guests.

It was ok

Liked: It was up to date
Disliked: The staff at check in was trashy. Swearing and yelling about another worker