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Holiday Inn Express Rochester - University Area an IHG Hotel eef - (855) 329-0862
Holiday Inn Express Rochester - University Area an IHG Hotel, 717 East Henrietta Road, Rochester, NY -(855) 329-0862
Area: Henrietta
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BOOK ONLINE OR CALL - (855) 329-0862
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (511 Ratings)
8.6 miles from Rochester centre
BOOK ONLINE OR CALL - (855) 329-0862
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Hotel Description
A 7-minute drive from Marketplace Mall this hotel features an indoor pool and a fitness center. It offers free Wi-Fi and spacious rooms with air conditioning and cable flat-screen TV. All guest rooms at Holiday Inn Express Rochester - University Area are equipped with hairdryer iron coffee maker microwave and refrigerator. Each has a work desk and a private bathroom. Guests of the hotel can relax in the lounge and enjoy complimentary continental breakfast. The pet friendly property also offers free local phone calls. Rochester - University Area Holiday Inn Express is a 15-minute drive from Sea Breeze Amusement Park and 5 miles away from Strong National Museum of Play. Free on-site parking is available.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Room Service
` Safety Deposit Box
` Skiing
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Children's playground
` BBQ facilities
` Hiking
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` Concierge services
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Arabic
` Convenience Store
` Shops on site
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Video game console
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Holiday Inn Express Rochester - University Area an IHG Hotel Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

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3

Pleasant - 3 out of 5

Jonathan Thu, 26 May 2022

decent place for the price,...

Liked: the area was quiet
Disliked: there were some trim pieces missing in the bathroom. While there is A/C in the rooms, I found it odd there?s no A/C in the lobby or hallways.

2

Disappointing - 2 out of 5

Julius Tue, 24 May 2022

Good, but much improvement needed.

Liked: Very nice and helpful staff, clean bedding and room generally.
Disliked: Carpet was smelling so much the whole night which made it difficult for me to sleep comfortably, plus, there was a lady that kept talking very loudly between 3 am and 4:30 am. Is even annoying that she was conversing with the lady at the reception. Having carpets on the ground floor makes living on the ground floor very unpleasant. It seems like the cleaner tried so hard to get rid of the stench of damp carpet, but it's just impossible. As a result there is too much chemicals/detergent smelling which just worsens everything. The room with a king size bed I slept in is much smaller than in hotels where an equivalent amount of money is charged like Hyatt.

0.5

Poor - 0.5 out of 5

Tahira Mon, 23 May 2022

Bad

Liked: i believe the hotel charged me a $250 smoking fee for being black , I left my cigar wrapper in the trash , I would never in my life smoke inside of a hotel, I believe I was charged $250 for being black with a cigar wrapper in my trash can.

5

Exceptional - 5 out of 5

Bobbi Sun, 22 May 2022

Exceptional

Liked: Clean
Disliked: Nothing

5

Exceptional - 5 out of 5

Traci Tue, 17 May 2022

Great hotel for price!

Liked: AThe room was so clean and comfy. You have a front staff whose name was Chelsea and she was the most amazing person and went above and beyond to make our stay amazing!

5

Exceptional - 5 out of 5

Awilda Mon, 16 May 2022

conviniese location. clean and friendly...

Liked: check in excellent, breakfast excellent.Friendly personal.

3.5

Good - 3.5 out of 5

Laura Mon, 16 May 2022

Staff makes you feel at...

Liked: The staff was incredible! Everyone was so friendly! The ladies at breakfast especially.
Disliked: The beds were hard. The eggs were inedible.

3.5

Good - 3.5 out of 5

Christine Sun, 15 May 2022

Good

Disliked: I automatic cleaning each day with fresh towels

5

Exceptional - 5 out of 5

Moore Sat, 14 May 2022

Exceptional

Liked: I felt at home there. The rooms are very clean and the front desk hospitality was excellent.
Disliked: I have no Complaints.

3.5

Good - 3.5 out of 5

Angelina Sat, 14 May 2022

Good

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Holiday Inn Express Rochester - University Area an IHG Hotel 717 East Henrietta Road, Rochester, NY