Holiday Inn Express Richmond I-64 Short Pump Area By IHG

Good

Exceptional

A loud, poorly controlled, dirty...

Liked: The location was ok. I had a terrible experience so I do not have many good things to say.
Disliked: This hotel caters to kids and their parents specifically sports leagues like little league baseball, basketball etc. The kids were unsupervised, ran around the hallways and their parents were worse only inebriated and loud. I stayed during the week for business. If you do not mind the crowd at the pool screaming and carrying on until midnight (it is supposed to close at 11pm) then this is the hotel for you. The hallways were filthy and had NO conditioned air. Brown ceiling tiles, terribly slow elevator that maybe holds two or three adults only (without luggage). All the doors SLAM rather than close waking most people from a sound sleep, housekeeping is louder than the kids and parents combined and the internet is slower than dial up. A Super 8 motel would be preferrable to this location.

Passable

Exceptional

Exceptional

I would recommend staying here

Liked: The breakfast was good and the coffee was also very good. The room was comfortable and had everything we needed for a comfortable stay.
Disliked: I would have liked a mirror to see the back of my hair after styling it.

Exceptional

I’d come again.

Liked: Near a main thoroughfare.Breakfast was very good.
Disliked: Elevator acting up.Maid service sporadic.