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Holiday Inn Express - Richmond Downtown eee
Holiday Inn Express - Richmond Downtown, 201 East Cary Street, Richmond, VA | Area: Downtown Richmond
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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HOTEL RATING: 
VERY GOOD
4 out of 5 (281 Ratings)
0.7 miles from Richmond centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Featuring a fitness center free breakfast and complimentary Wi-Fi the Holiday Inn Express Richmond Downtown is surrounded by museums shops and restaurants for a dash of arts and culture. The six-story Holiday Inn's 100 wood-furnished rooms feature a microwave refrigerator and coffeemaker so you can take charge of your meals. Rooms also have a work desk and free Wi-Fi — perfect for business travelers. Non-smoking rooms are available. Stop by the fitness center for a quick workout after enjoying the complimentary breakfast buffet. The Holiday Inn is surrounded by many sit-down restaurants and is located in the heart of downtown Richmond. Walk five blocks to Virginia Commonwealth University Campus or ten blocks to Virginia State Capitol. It's a four-minute drive to American Civil War Center and two miles to Virginia Museum of Fine Arts. Richmond International Airport is nine miles away.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
E
Fitness Center
A
Business Center
q
Accessible
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet In Public Areas
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Air Conditioning
` Hair dryer
` Dry cleaning
` Free Internet In Room
` On-site parking
` fitness center
` interconnecting room(s) available
` Accessible facilities
` Cable/Satellite TV
` Complimentary breakfast
` Complimentary continental breakfast
` Direct dial telephone
` Interior corridors
` Late check-out available
` Premium movie channels
` Safe
` TV
` Voice mail
` Transportation services
` Iron Board
` Free Internet

Holiday Inn Express - Richmond Downtown Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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5

Exceptional - 5.0 out of 5

Donna, Elizabeth City, visiting The National Richmond Sun, 25 October 2015

Great rooms. Terrific staff. Wonderful location. Will definitely stay here again!

Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Melissa, Troy, visiting Brown's Island Mon, 21 September 2015

Liked: Very comfortable room within walking distance of Brown's Island and other local restaurants, which is awesome when you don't want to drive. The hotel was very nice and comfortable and the breakfast was good. I would highly recommend staying there to anyone and will stay there again myself in the near future.

2

Disappointing - 2.0 out of 5

Leah, Richmond, visiting The National Richmond Sat, 1 February 2014

Very disappointed in this hotel. I paid $143 for a Suite with a king sized bed and a whirlpool tub. Also had to pay an additional $10 parking fee because it is not included in the hotel fare. We arrived to find some sort of fan set up to probably help get rid of the odor in the room. The odor was not horrendous, but it was all in our clothes. The heat would blow hot air then cold air, off and on all night. I used ConcertHotels.com to book this hotel as I was attending the Pixies show at the National. Obviously, we were not in the room very much until late in the night after the show; however, when we came back for the night, there was a note under the door explaining that the entire hotel had NO WATER due to a pipe that had broken outside of the hotel. The note also explained they would not be able to estimate exactly when we might have water again. So, not only did we definitely need to shower after dancing and getting beer spilled all over us, but we NEVER received an update when the water would be back on. Next morning, still no water. Still unable to take a shower. Still unable to flush the toilet. The crew outside kept us awake most of the night while trying to repair the water main. Also, although the staff was polite, when I called that night to ask for walking directions back to the hotel, the desk person provided us with incorrect directions. We ended up walking eleven blocks in the wrong direction during the freezing temperatures. We called back she attempted to help get us in the right direction but was unable to determine basic directions such as east, west, north, south, etc. Also, a cab was 45 minutes away so that was not an option. Experience was overall very upsetting and frustrating. Upon leaving the next morning, when the desk clerk asked how our stay was, we only relayed a bit of our frustration regarding the water situation. She advised she would reimburse my credit card for the $10 parking fee. I do not believe giving me $10 back begins to compensate for what we experienced at the Holiday Inn Express and we will not be returning.

Disliked: Foul odor in the room; heater was blowing cold air; water main broke - no water.

3.2

Pleasant - 3.15 out of 5

Ryan Thu, 8 November 2018

Pleasant

4.4

Excellent - 4.4 out of 5

Ryan Thu, 8 November 2018

Fabulous

4

Good - 3.95 out of 5

Fleur Tue, 6 November 2018

Good

4

Good - 3.95 out of 5

Anonymous Mon, 5 November 2018

Good

3.8

Good - 3.75 out of 5

Elizabeth Mon, 5 November 2018

Good

Liked: Location, staff assistance, parking.
Disliked: Key card was not working for our room. Kept changing the cards but functionality was not consistent. Engineer came to help but couldn't figure it out either.

3.6

Good - 3.55 out of 5

Eileen Sun, 28 October 2018

The stay was okay.

Liked: It served it's purpose. It was clean. The attendant the night we checked in provided us with an extra pillow in case our four year old grandson fell off the bed. He was great and friendly.
Disliked: The beds could've been larger. We had doubles, not queens (for 4 people). And we only had three sets of towels. But the night attendant gave us two extra sets when I asked for the 4th set. Wasn't well insulated for noise. We could hear the other guests. Wish we didn't have to go to another floor to get ice.

3.8

Good - 3.75 out of 5

Anonymous Sat, 27 October 2018

Good

Liked: Staff was nice.

5

Exceptional - 5.0 out of 5

Douglas Fri, 26 October 2018

The stay was clean and...

Liked: Clean and comfortable.
Disliked: Was in breakfast hall for 45 minutes and could not get anyone to bring out fresh food. Pans were empty and nobody was around. Went to the front desk to ask if someone could please bring out more food and the gentleman said there's only one person on and they are doing their best. We waited another 10 minutes and still nothing so we left and ate elsewhere. Very disappointing, since I generally book only at places with continental breakfast.

4.5

Wonderful - 4.5 out of 5

Ela Thu, 25 October 2018

My stay was good, I...

Liked: The staff were very helpful; overall excellent. The shuttle (transportation) was a big plus.
Disliked: The hotel needs to be upgraded, it's antiquated. The rugs in the room were worn out, old in appearance. The furniture was not too bad. The bed was some what comfortable. Room lamp need to be brighter, especially at night. Elevator too slow and I was not aware if there was free Wi-Fi.

5

Exceptional - 5.0 out of 5

Christy Mon, 22 October 2018

Exceptional

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Holiday Inn Express - Richmond Downtown 201 East Cary Street, Richmond, VA