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Holiday Inn Express - Richmond Downtown eee - (855) 338-9955
Holiday Inn Express - Richmond Downtown, 201 East Cary Street, Richmond, VA -(855) 338-9955
Area: Downtown Richmond
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BOOK ONLINE OR CALL - (855) 338-9955
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (246 Ratings)
0.7 miles from Richmond centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
Located in downtown Richmond Virginia this hotel is a 4-minute drive from the American Civil War Center and Virginia Commonwealth University. It features a buffet breakfast and rooms with free Wi-Fi. A microwave refrigerator and coffee maker are standard in every room at the Holiday Inn Express Richmond Downtown. All rooms are brightly decorated and include a 27-inch flat-screen TV and a work desk. Free access to the on-site gym and business center is provided to all guests of the Downtown Richmond Holiday Inn Express. Laundry facilities and free parking are also available. The Richmond Convention Center is a 9-minute walk from the hotel. The Virginia Museum of Fine Arts is 2.3 miles away.

Check-in time: 15:00   Check-out time: 11:00
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Shuttle service (free)
` Wheelchair accessible
` Daily maid service
` On-site parking
` WiFi everywhere
` shuttle service
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Kid-friendly buffet
` Parking garage
` Toilet with grab rails
` Higher level toilet
` Bottle of water
` Fruits
` Visual aids: Braille
` Visual aids: Tactile signs
` Auditory guidance
` Outdoor furniture
` Breakfast options
` carbon monoxide detector
` Key access
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Towel change upon request
` Towels changed upon request
` Guests can opt-out of daily cleaning service
` Carbon monoxide source
` Guests have the option to reuse towels
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Rooms sealed for guest after cleaning
` Social distancing in dining areas
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in room and common areas
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Social distancing rules
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Access to health care professionals
` Face masks for guests available

Holiday Inn Express - Richmond Downtown Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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5

Exceptional - 5 out of 5

Donna, Elizabeth City, visiting The National Richmond Sun, 25 October 2015

Great rooms. Terrific staff. Wonderful location. Will definitely stay here again!

Disliked: Nothing.

5

Exceptional - 5 out of 5

Melissa, Troy, visiting Brown's Island Mon, 21 September 2015

Liked: Very comfortable room within walking distance of Brown's Island and other local restaurants, which is awesome when you don't want to drive. The hotel was very nice and comfortable and the breakfast was good. I would highly recommend staying there to anyone and will stay there again myself in the near future.

2

Disappointing - 2 out of 5

Leah, Richmond, visiting The National Richmond Sat, 1 February 2014

Very disappointed in this hotel. I paid $143 for a Suite with a king sized bed and a whirlpool tub. Also had to pay an additional $10 parking fee because it is not included in the hotel fare. We arrived to find some sort of fan set up to probably help get rid of the odor in the room. The odor was not horrendous, but it was all in our clothes. The heat would blow hot air then cold air, off and on all night. I used ConcertHotels.com to book this hotel as I was attending the Pixies show at the National. Obviously, we were not in the room very much until late in the night after the show; however, when we came back for the night, there was a note under the door explaining that the entire hotel had NO WATER due to a pipe that had broken outside of the hotel. The note also explained they would not be able to estimate exactly when we might have water again. So, not only did we definitely need to shower after dancing and getting beer spilled all over us, but we NEVER received an update when the water would be back on. Next morning, still no water. Still unable to take a shower. Still unable to flush the toilet. The crew outside kept us awake most of the night while trying to repair the water main. Also, although the staff was polite, when I called that night to ask for walking directions back to the hotel, the desk person provided us with incorrect directions. We ended up walking eleven blocks in the wrong direction during the freezing temperatures. We called back she attempted to help get us in the right direction but was unable to determine basic directions such as east, west, north, south, etc. Also, a cab was 45 minutes away so that was not an option. Experience was overall very upsetting and frustrating. Upon leaving the next morning, when the desk clerk asked how our stay was, we only relayed a bit of our frustration regarding the water situation. She advised she would reimburse my credit card for the $10 parking fee. I do not believe giving me $10 back begins to compensate for what we experienced at the Holiday Inn Express and we will not be returning.

Disliked: Foul odor in the room; heater was blowing cold air; water main broke - no water.

5

Exceptional - 5 out of 5

Frederick Fri, 20 November 2020

very nice

Liked: Comfort of the room.
Disliked: Not enough drinking cups.

4

Very Good - 4 out of 5

Ashley Thu, 19 November 2020

Very good

4.5

Wonderful - 4.5 out of 5

Amrah Mon, 16 November 2020

Superb

Liked: Staff helpfully, good location, comfortable rooms.

4

Very Good - 4 out of 5

Damien Mon, 16 November 2020

Very good

Disliked: Wifi password changed and staff didn't have access to the codes

4

Very Good - 4 out of 5

Novealin Sun, 15 November 2020

It was great

Liked: It was great for my job
Disliked: Everything was ok

4

Very Good - 4 out of 5

Anonymous Fri, 13 November 2020

Perfect location

Liked: Perfect location. Lovely modern room, well kept, fully updated. Fridge, microwave, keurig. Nice and quiet. Free parking
Disliked: Weak shower, overly smelly toiletries, if you have allergies make sure you have your own, shower items needed to be refilled.

4

Very Good - 4 out of 5

Anonymous Fri, 13 November 2020

Short stay in Richmond

Liked: Staff was friendly, location was great. The only issue was our bath tub wasn?t draining properly but besides that we had a nice stay.
Disliked: Small issue with the bath tub but that?s it.

2

Disappointing - 2 out of 5

Anonymous Thu, 12 November 2020

Disappointing

5

Exceptional - 5 out of 5

Jennifer Tue, 10 November 2020

Liked: I loved the two rooms with the door separating the two. It was great they had a crib available for us, and they had it and the bedding delivered to our room before we even entered.
Disliked: The front desk guy when we arrived was super not social. He was polite and went through the motions, but there was no personality. When I had difficulty hearing (I told him I had hearing difficulties) and asked him to repeat himself, he did roll his eyes.

3.5

Good - 3.5 out of 5

Mark Mon, 9 November 2020

Good

Disliked: I didn't Iike that they charged extra for parking, also I didn't like the breakfast that they gave. I understand that it's COVID-19 but they could space the tables out and serve actual breakfast.

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Holiday Inn Express - Richmond Downtown 201 East Cary Street, Richmond, VA