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Holiday Inn Express -Richmond Downtown eee
Holiday Inn Express -Richmond Downtown, 201 East Cary Street, Richmond, VA | Area: Downtown Richmond
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HOTEL RATING: 
VERY GOOD
4 out of 5 (264 Ratings)
0.7 miles from Richmond centre
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Hotel Description
Featuring a fitness center free breakfast and complimentary Wi-Fi the Holiday Inn Express Richmond Downtown is surrounded by museums shops and restaurants for a dash of arts and culture. The six-story Holiday Inn's 100 wood-furnished rooms feature a microwave refrigerator and coffeemaker so you can take charge of your meals. Rooms also have a work desk and free Wi-Fi — perfect for business travelers. Non-smoking rooms are available. Stop by the fitness center for a quick workout after enjoying the complimentary breakfast buffet. The Holiday Inn is surrounded by many sit-down restaurants and is located in the heart of downtown Richmond. Walk five blocks to Virginia Commonwealth University Campus or ten blocks to Virginia State Capitol. It's a four-minute drive to American Civil War Center and two miles to Virginia Museum of Fine Arts. Richmond International Airport is nine miles away.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
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Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Shuttle service (free)
` Wheelchair accessible
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Kid-friendly buffet
` Parking garage
` Toilet with grab rails
` Higher level toilet

Holiday Inn Express -Richmond Downtown Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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5

Exceptional - 5 out of 5

Donna, Elizabeth City, visiting The National Richmond Sun, 25 October 2015

Great rooms. Terrific staff. Wonderful location. Will definitely stay here again!

Disliked: Nothing.

5

Exceptional - 5 out of 5

Melissa, Troy, visiting Brown's Island Mon, 21 September 2015

Liked: Very comfortable room within walking distance of Brown's Island and other local restaurants, which is awesome when you don't want to drive. The hotel was very nice and comfortable and the breakfast was good. I would highly recommend staying there to anyone and will stay there again myself in the near future.

2

Disappointing - 2 out of 5

Leah, Richmond, visiting The National Richmond Sat, 1 February 2014

Very disappointed in this hotel. I paid $143 for a Suite with a king sized bed and a whirlpool tub. Also had to pay an additional $10 parking fee because it is not included in the hotel fare. We arrived to find some sort of fan set up to probably help get rid of the odor in the room. The odor was not horrendous, but it was all in our clothes. The heat would blow hot air then cold air, off and on all night. I used ConcertHotels.com to book this hotel as I was attending the Pixies show at the National. Obviously, we were not in the room very much until late in the night after the show; however, when we came back for the night, there was a note under the door explaining that the entire hotel had NO WATER due to a pipe that had broken outside of the hotel. The note also explained they would not be able to estimate exactly when we might have water again. So, not only did we definitely need to shower after dancing and getting beer spilled all over us, but we NEVER received an update when the water would be back on. Next morning, still no water. Still unable to take a shower. Still unable to flush the toilet. The crew outside kept us awake most of the night while trying to repair the water main. Also, although the staff was polite, when I called that night to ask for walking directions back to the hotel, the desk person provided us with incorrect directions. We ended up walking eleven blocks in the wrong direction during the freezing temperatures. We called back she attempted to help get us in the right direction but was unable to determine basic directions such as east, west, north, south, etc. Also, a cab was 45 minutes away so that was not an option. Experience was overall very upsetting and frustrating. Upon leaving the next morning, when the desk clerk asked how our stay was, we only relayed a bit of our frustration regarding the water situation. She advised she would reimburse my credit card for the $10 parking fee. I do not believe giving me $10 back begins to compensate for what we experienced at the Holiday Inn Express and we will not be returning.

Disliked: Foul odor in the room; heater was blowing cold air; water main broke - no water.

4.5

Wonderful - 4.5 out of 5

Anthony Thu, 14 November 2019

Superb

Liked: The bed was amazing, I didn't want to get up ;) The room was modern and up to date.
Disliked: Parking cost 12 dollars. The TV channel change did not work only volume. The bathroom have a loose towel rack.

4.5

Wonderful - 4.5 out of 5

Rene Thu, 14 November 2019

Superb

4

Very Good - 4 out of 5

Mike Wed, 13 November 2019

Very good

4.5

Wonderful - 4.5 out of 5

Anonymous Mon, 11 November 2019

Excellent!

Liked: The location was great. It was quiet. The room was big and comfortable. Karen at the front desk was great!
Disliked: The one elevator was broken and thus it was slow to get up and down from our room.

5

Exceptional - 5 out of 5

Paul Mon, 11 November 2019

Exceptional

Liked: Front desk was SUPER helpful and friendly. ( I don't think I've been called "Honey" more times in my life! : ) One worker went out of her way to dry my clothes, which I'd been forced to wash in my room's tub since I had to stay a week longer than planned. The front desk clerk said the hotel could have washed them if I'd asked.
Disliked: Nothing. The location was incredibly convenient and the whole experience terrific.

5

Exceptional - 5 out of 5

Janine Tue, 5 November 2019

Exceptional

Liked: The staff was very nice. Either a new hotel or newly renovated.
Disliked: Awful that you have to pay to park in the hotels parking garage. This should be complimentary for guests. The wall and door to the hallway are paper thin. People were slamming doors until after 1am. They were working in the parking garage and there were nails all over tree floor.

2.5

Fair - 2.5 out of 5

Anonymous Tue, 29 October 2019

Passable

Liked: Breakfast was delicious! Staff was accommodating.
Disliked: Close to the university, and students were loud and rambunctious during my visit. There are stairs that lead up to the entrance, with luggage it's difficult to enter the building.

5

Exceptional - 5 out of 5

Rebecca Sat, 26 October 2019

Excellent service; friendly staff; super...

Liked: Excellent service; friendly staff; super comfy bed

4

Very Good - 4 out of 5

Harry Sun, 20 October 2019

Very good

5

Exceptional - 5 out of 5

David Wed, 16 October 2019

Exceptional

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Holiday Inn Express -Richmond Downtown 201 East Cary Street, Richmond, VA