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Holiday Inn Express - Richmond Downtown an IHG Hotel eef - (855) 338-9955
Holiday Inn Express - Richmond Downtown an IHG Hotel, 201 East Cary Street, Richmond, VA -(855) 338-9955
Area: Downtown Richmond
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BOOK ONLINE OR CALL - (855) 338-9955
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (358 Ratings)
0.7 miles from RICHMOND centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
Located in downtown Richmond Virginia this hotel is a 4-minute drive from the American Civil War Center and Virginia Commonwealth University. It features a buffet breakfast and rooms with free Wi-Fi. A microwave refrigerator and coffee maker are standard in every room at the Holiday Inn Express Richmond Downtown. All rooms are brightly decorated and include a 27-inch flat-screen TV and a work desk. Free access to the on-site gym and business center is provided to all guests of the Downtown Richmond Holiday Inn Express. Laundry facilities and free parking are also available. The Richmond Convention Center is a 9-minute walk from the hotel. The Virginia Museum of Fine Arts is 2.3 miles away.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
q
Accessible
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Free Breakfast
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` blackout curtains
` Concierge services
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Parking available (charges may apply)

Holiday Inn Express - Richmond Downtown an IHG Hotel Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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5

Exceptional - 5 out of 5

Donna, Elizabeth City, visiting The National Richmond Sun, 25 October 2015

Great rooms. Terrific staff. Wonderful location. Will definitely stay here again!

Disliked: Nothing.

5

Exceptional - 5 out of 5

Melissa, Troy, visiting Brown's Island Mon, 21 September 2015

Liked: Very comfortable room within walking distance of Brown's Island and other local restaurants, which is awesome when you don't want to drive. The hotel was very nice and comfortable and the breakfast was good. I would highly recommend staying there to anyone and will stay there again myself in the near future.

2

Disappointing - 2 out of 5

Leah, Richmond, visiting The National Richmond Sat, 1 February 2014

Very disappointed in this hotel. I paid $143 for a Suite with a king sized bed and a whirlpool tub. Also had to pay an additional $10 parking fee because it is not included in the hotel fare. We arrived to find some sort of fan set up to probably help get rid of the odor in the room. The odor was not horrendous, but it was all in our clothes. The heat would blow hot air then cold air, off and on all night. I used ConcertHotels.com to book this hotel as I was attending the Pixies show at the National. Obviously, we were not in the room very much until late in the night after the show; however, when we came back for the night, there was a note under the door explaining that the entire hotel had NO WATER due to a pipe that had broken outside of the hotel. The note also explained they would not be able to estimate exactly when we might have water again. So, not only did we definitely need to shower after dancing and getting beer spilled all over us, but we NEVER received an update when the water would be back on. Next morning, still no water. Still unable to take a shower. Still unable to flush the toilet. The crew outside kept us awake most of the night while trying to repair the water main. Also, although the staff was polite, when I called that night to ask for walking directions back to the hotel, the desk person provided us with incorrect directions. We ended up walking eleven blocks in the wrong direction during the freezing temperatures. We called back she attempted to help get us in the right direction but was unable to determine basic directions such as east, west, north, south, etc. Also, a cab was 45 minutes away so that was not an option. Experience was overall very upsetting and frustrating. Upon leaving the next morning, when the desk clerk asked how our stay was, we only relayed a bit of our frustration regarding the water situation. She advised she would reimburse my credit card for the $10 parking fee. I do not believe giving me $10 back begins to compensate for what we experienced at the Holiday Inn Express and we will not be returning.

Disliked: Foul odor in the room; heater was blowing cold air; water main broke - no water.

4

Very Good - 4 out of 5

Margaret Thu, 25 May 2023

Good value for the price.

Liked: The staff were very friendly and helpful. The rooms were clean and comfortable. The complimentary breakfast was good.

4

Very Good - 4 out of 5

Joseph Wed, 24 May 2023

Very good

4

Very Good - 4 out of 5

Andrea Wed, 17 May 2023

Very good

4

Very Good - 4 out of 5

Marie Tue, 16 May 2023

Very good

4.5

Wonderful - 4.5 out of 5

Theresa Sun, 14 May 2023

Superb

Liked: Location was perfect for VCU graduation Rooms were clean and comfortable We got a free upgrade on one of the rooms

5

Exceptional - 5 out of 5

Elizabeth Thu, 11 May 2023

Exceptional

Liked: I like the location and everything was really clean!
Disliked: the only thing I didn’t like was whoever checked me in didn’t actually tell me how to get to my room so I was just wandering for a bit but that’s not a big deal I was just confused and I only point it out because someone else was wandering too

5

Exceptional - 5 out of 5

Connie Tue, 9 May 2023

this hotel met our needs.

Liked: it was in town and close to the places we wanted to visit
Disliked: very functional. I felt safe. the bed and sheets were excellent

4

Very Good - 4 out of 5

Michael Fri, 28 April 2023

Very good

4.5

Wonderful - 4.5 out of 5

Vickie Fri, 21 April 2023

Superb

Liked: The staff their was amazing, very friendly and helpful

4.5

Wonderful - 4.5 out of 5

Jonathan Mon, 17 April 2023

Superb

Liked: Clean comfortable room conveniently located near VA Capital Trail. Good breakfast.

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Holiday Inn Express - Richmond Downtown an IHG Hotel 201 East Cary Street, Richmond, VA