Menu
Holiday Inn Express - Richmond Downtown eef - (855) 338-9955
Holiday Inn Express - Richmond Downtown, 201 East Cary Street, Richmond, VA -(855) 338-9955
Area: Downtown Richmond
(Map)
BOOK ONLINE OR CALL - (855) 338-9955
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (631 Ratings)
0.7 miles from Richmond centre
BOOK ONLINE OR CALL - (855) 338-9955
Show Prices
Hotel Description
Located in downtown Richmond Virginia this hotel is a 4-minute drive from the American Civil War Center and Virginia Commonwealth University. It features a buffet breakfast and rooms with free Wi-Fi. A microwave refrigerator and coffee maker are standard in every room at the Holiday Inn Express Richmond Downtown. All rooms are brightly decorated and include a 27-inch flat-screen TV and a work desk. Free access to the on-site gym and business center is provided to all guests of the Downtown Richmond Holiday Inn Express. Laundry facilities and free parking are also available. The Richmond Convention Center is a 9-minute walk from the hotel. The Virginia Museum of Fine Arts is 2.3 miles away.

Check-in time: 15:00   Check-out time: 11:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
E
Fitness Center
w
Non Smoking
q
Accessible
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` blackout curtains
` Concierge services
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Parking available (charges may apply)

Holiday Inn Express - Richmond Downtown Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Jean L, Nags Head, visiting Carpenter Theatre Richmond Mon, 21 August 2023

Liked: We had forgotten to print our tickets. Jason who worked the front desk was very nice and helpful to us.
Disliked: None.

5

Exceptional - 5.0 out of 5

Donna, Elizabeth City, visiting The National Richmond Sun, 25 October 2015

Great rooms. Terrific staff. Wonderful location. Will definitely stay here again!

Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Melissa, Troy, visiting Brown's Island Mon, 21 September 2015

Liked: Very comfortable room within walking distance of Brown's Island and other local restaurants, which is awesome when you don't want to drive. The hotel was very nice and comfortable and the breakfast was good. I would highly recommend staying there to anyone and will stay there again myself in the near future.

2

Disappointing - 2.0 out of 5

Leah, Richmond, visiting The National Richmond Sat, 1 February 2014

Very disappointed in this hotel. I paid $143 for a Suite with a king sized bed and a whirlpool tub. Also had to pay an additional $10 parking fee because it is not included in the hotel fare. We arrived to find some sort of fan set up to probably help get rid of the odor in the room. The odor was not horrendous, but it was all in our clothes. The heat would blow hot air then cold air, off and on all night. I used ConcertHotels.com to book this hotel as I was attending the Pixies show at the National. Obviously, we were not in the room very much until late in the night after the show; however, when we came back for the night, there was a note under the door explaining that the entire hotel had NO WATER due to a pipe that had broken outside of the hotel. The note also explained they would not be able to estimate exactly when we might have water again. So, not only did we definitely need to shower after dancing and getting beer spilled all over us, but we NEVER received an update when the water would be back on. Next morning, still no water. Still unable to take a shower. Still unable to flush the toilet. The crew outside kept us awake most of the night while trying to repair the water main. Also, although the staff was polite, when I called that night to ask for walking directions back to the hotel, the desk person provided us with incorrect directions. We ended up walking eleven blocks in the wrong direction during the freezing temperatures. We called back she attempted to help get us in the right direction but was unable to determine basic directions such as east, west, north, south, etc. Also, a cab was 45 minutes away so that was not an option. Experience was overall very upsetting and frustrating. Upon leaving the next morning, when the desk clerk asked how our stay was, we only relayed a bit of our frustration regarding the water situation. She advised she would reimburse my credit card for the $10 parking fee. I do not believe giving me $10 back begins to compensate for what we experienced at the Holiday Inn Express and we will not be returning.

Disliked: Foul odor in the room; heater was blowing cold air; water main broke - no water.

5

Exceptional - 5.0 out of 5

Michalik Fri, 22 March 2024

Exceptional

5

Exceptional - 5.0 out of 5

Nikndrew Mon, 18 March 2024

Great Staff, Room, & Location!

Liked: The staff, Jon & Donte, were amazing! Both went above and beyond to make our stay great. There was a small hiccup but they fixed it very quickly and were more than accommodating. The location to the convention center was great. I loved that we were able to leave our car and walk to the convention center. We will definitely be back again!

5

Exceptional - 5.0 out of 5

Natalie Mon, 18 March 2024

Exceptional

Liked: Breakfast was delicious, staff was friendly, room, hall, elevators, lobby, eating area were all clean

4.5

Wonderful - 4.5 out of 5

Ashley Mon, 18 March 2024

Superb

4

Very Good - 4.0 out of 5

Johnson Mon, 18 March 2024

Very good

Liked: Breakfast fine. Location so so.
Disliked: It was priced high, but there was a convention.

5

Exceptional - 5.0 out of 5

Thomas Sun, 10 March 2024

Exceptional

4

Very Good - 4.0 out of 5

Barbara Thu, 7 March 2024

Attending an event

Liked: Friendly and informative staff, clean rooms.
Disliked: The setup of the bathroom was horrible. Two people could not be in there at once. The door opened into the room just missing the toilet. You had to scoot to one side to let the door shut to access the toilet.

5

Exceptional - 5.0 out of 5

Keysha Tue, 5 March 2024

Exceptional

2

Disappointing - 2.0 out of 5

Jaclyn Sat, 2 March 2024

Disappointing

Liked: Location
Disliked: Room was damaged and pipes where visable in the bathroom and very expensive for nothing

4

Very Good - 4.0 out of 5

Monique Mon, 26 February 2024

Very good

Liked: The room was nice and the beds were very comfy.
Disliked: Parking garage is rather sketchy.

Write a Review of Holiday Inn Express - Richmond Downtown
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
Holiday Inn Express - Richmond Downtown 201 East Cary Street, Richmond, VA