Holiday Inn Express Reno Airport By IHG

Superb

Exceptional

It was a great hotel...

Liked: This hotel was clean, the staff was helpful, and it was quiet.
Disliked: The had too much chlorine, but other than that it was fine.

Very good

Very poor

Disliked: Location near freeway resulted in noise all night. So loud we got no sleep. We stayed there because my husband had to be at Renown med center for surgery at 5 am, but we got NO SLEEP. If you're building a hotel next to a freeway, for God's sake use sound-proof windows. Awful!

Good

Very good

Liked: Friendly staff, very clean room and great shower. The bathroom was stocked with Dove products so we didn’t have to unpack too much as we were flying out early the next morning.
Disliked: The bed was too hard and the pillows were too soft. For what we paid for the night I expected the bed to be more comfortable.

Met my needs and I...

Liked: Very good breakfast and breakfast staff did a good job of keeping food available and were very friendly.
Disliked: Could have had both computers and printers in business center working. Only 1 worked. Location was somewhat difficult to find. Thank goodness for GPS.

Close to Mesa Rim Rock...

Liked: Liked that breakfast was offered in general. Oatmeal was good. Glad fruit was an option.Room was clean, bathrooms were updated and clean, beds were comfortable.
Disliked: Breakfast was standard non healthy. We opted for the oatmeal and fruit. Disappointed that the apples were plastic wrapped! Wished for a non dairy option to add to my coffee (ie oat milk/almond milk/coconut milk). Coffeemate is full of chemicals.Hard to sleep with such a loud AC unit in the room.Front desk lady seemed unhappy and annoyed to be working.