Name: Holiday Inn Express Reno Airport
Address: 2375 Market Street, Reno, NV
Telephone: (888) 420-1645
Rating: 4.25

Didn’t get to sleep well...

Liked: Well I was giving room 209, I needed to get up early to continue on my trip. Well right after my shower to laying down. I kept hearing bumping from room 207 I call down and the Lady at front desk said she would take care of it. She called they stop for a while then started all over Then bumping from up above. Then i called again . After 4 hrs of sleep go to the breakfast orange juice waters down color flavor. Tried the apple same. And I felt a little way because person with me was white. And when I she went over to front desk she went and asked lady at front desk if we had a room . And I felt that she was because the look she gave us when we walked in the area to start fixing our food. And as was bringing out she just kept giving a crazy looks . That’s why I watched her when she went over there. And she started talking to the front desk clerk and when they both look in our direction. I knew she going to do that. If I or person with me went to get anything she gave us crazy looks. Like we didn’t belong there so I felt as seeing also that whole staff was Hispanic on every job in there. And felt disrespected and treated as less. I didn’t see her look at treat any of the white familyor customers like that. Or the all black father and daughter who were there but me and my guess did not feel that we treated like the paying customer that was . But the person help that supposed the back door
Disliked: Clean room stocked with all needs

Not given what was booked.

Liked: The room was clean, and breakfast was good.
Disliked: We had booked a two bed and were given a single bed then charged additional fees to have a cot put in the room. On top of that all the extra fees added about $200 extra to an already widely expensive stay. What we received was not worth the money at all.