Great hotel. Terrible booking experience.

Liked: Clean, comfortable, great breakfast
Disliked: They DID NOT HAVE TWO ROOMS, as we had booked, so our friends had to find somewhere else to stay. Incredibly inconvenient, and the hotel blamed booking.com.

Always enjoy our stay.

Liked: Convenient location; close to airport. Rooms are updated and clean.
Disliked: Although HI offers an airport shuttle, flights are leaving earlier, so starting the shuttle service earlier at 4AM, would be a great convenience. Also, please alert the front desk to offer other transportation options to guests. Simply saying repeatedly that the shuttle service starts at 5AM and not offering information about other options, is a bit frustrating. A list of alternate options would be great. Thanks.

Superb

Good

Exceptional

Liked: Location and staff
Disliked: NA

Great stay!

Liked: clean, comfortable, good breakfast
Disliked: a bit expensive

Stay was good, rooms spacious...

Liked: Did not eat it left too early
Disliked: Booking .com has not returned my money yet for my first reservation because I was in a natural disaster and unable to cancel the reservation. Waiting for an answer from upper management.

Very good

Great room and breakfast!

Liked: The room was clean and comfortable. The breakfast was great.
Disliked: The night desk person was grumpy with us. All the other staff was great.