Holiday Inn Express Poughkeepsie By IHG

I travel numerous times and I have to say, this place blew me away. I can't stop talking about the staff. They were very profesional and knowledgable. The location was perfect. I had my choice of restaurants and the staff was very helpful with those choices. I left my suitcase behind and did not diccover this until I was home. I immediately called the hotel and Julie, the same staff member that checked me in, answered the phone and immediately told me not to worry, that she would find it and send it back. In five minutes she called back and she had the luggage. She also sent me a link to UPS for me to obtain a label. I did and I sent it to her. She had my luggage on the UPS truck the same day. I can't explain how great she really is. Thank you Julia for all you do. Ken - a very happy customer!

Liked: The staff led by Julie Gonzalez were exceptional in all facets.
Disliked: None.

Stayed at this hotel for a concert downtown. Being thàt the downtown area is really dumpy, I would definitely recommend staying a few miles out. This hotel and location are great. When a taxi service blew off our reservation (made by Holiday Inn front desk), a front staff member jumped to our aid and drove us to the Mid Hudson Civic Center himself. That was really awesome. The room was nice, quiet and clean. Although it was a Tuesday to Wednesday stay. Overall good location and would stày again! Thanks.

Liked: Decent location; clean; quiet; breakfast.

Liked: Staff very helpful and room clean.
Disliked: Nothing comes to mind...

Bugs!

Liked: The location was nice and the employees responded quickly when I brought up concerns
Disliked: My first room had a bad bug problem. There were many flying bugs in the room so much that I called the front desk in the middle of the night because I couldn't sleep. The hallways are also incredibly dark and I did not feel very safe walking through them even when it was the middle of the day. When I first checked in, they were very pushy about signing up with some account and then signing paperwork when I just wanted to go to my room- the check in experience was very clunky. When I went to the front desk the next morning, the employee did move my room very quickly so that was nice. The second room didn't have any bugs.

Very good

Superb

Exceptional

Decent stay.

Liked: Patio was nice. Front desk staff friendly, helpful, kind.
Disliked: Fox News was streaming on TV at breakfast, ruined my appetite.Elevator to upper floors was strangely far.

Superb

Exceptional

Superb

Good