Holiday Inn Express Portland West/Hillsboro By IHG

Very good

Very good

We came for a wedding....

Liked: Very good , fresh food and a variety of choices of hot and cold breakfast foods.
Disliked: I don’t see a way to improve. Excellent

Would stay here again.

Liked: Good location, pretty quiet. Peter and Clarissa were fantastic to deal with and were both a big help. I originally planned on a two night stay but due to an unforeseen circumstance I ended up having to stay 2 weeks. There are coin op laundry machines on site and the breakfast is pretty decent for a motel in this class. facility was very clean
Disliked: After one of my extensions, there was a clerical error and they checked me out and removed all my property from the room. I got on my stuff back in good condition except my groceries including the non perishable items, but they did take care of that cost in more than fair terms. Also, the number I called as provided by Booking.com goes to a corporate call center and they are NOT helpful in any way. The onsite staff are very easy to deal with.

Superb

Liked: No fuss check in. I was early - still the front desk staff (guy) just checked me in and gave a lovely room. Evening (lady) staff was friendly and very informative. It helped me a great deal as its my first time to visit this property. Breakfast was great. Staff was very kind and really made me quite welcomed and looked after.
Disliked: Whoever stayed in the room just above mine had no consideration whatsoever for other people. Was doing some kind of machine work into early hours. People like that shouldn't stay in hotels - get an airbnb or rent a house.

Pleasant

Bad

Exceptional

Liked: We stay there a lot because of family nearby. Everyone is kind.

Comfort and Value

Liked: Very modern, well appointed rooms, spacious. Full buffet breakfast