Name: Holiday Inn Express Pittsburgh - Munhall By IHG
Address: 658 East Waterfront Drive, Munhall, PA
Telephone: (888) 420-1643

Holiday Inn Express Pittsburgh - Munhall By IHG Guest Reviews

Overall Average Score:

Good (3.85 out of 5)

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Friendly atmosphere; excellent breakfast; clean and tidy.

Liked: Breakfast.

Great stay!

Liked: Our room was very clean and quiet. The breakfast buffet had a nice selection and was delicious.

Very good

Wondeful room, terrible employees, bad...

Liked: Room was clean, location nice.
Disliked: I was charged almost 3x what the quote (for one night lol) and rate on booking was and was assured by two employees it was an accident and it would be fixed by the morning. It is indeed not fixed. Also had a bunch of hoodlums and illegal immigrants partying in the parking lot valet area with open containers until 10 pm…… beware.

What a nightmare. Never again....

Liked: The staff here are trying their very best, but they are severely understaffed.
Disliked: We got there late and there were people throwing a full on party in the parking lot right outside the front door. Drinks, music, etc. but loud. When we got to the room it reared of cigarette smoke. They couldn’t transfer us to a different room because they were totally booked up. They had one person working for the entire hotel. The breakfast each morning seemed as if it was just microwaved from the day before. I didn’t know fried potato’s could be so soggy.

Average at best

Liked: The location is excellent
Disliked: The rooms were quite small, and the bathrooms definitely need some attention. The tub drained so slowly that I ended up showering in standing water, which was unpleasant. Considering the condition of the facilities, the room rate felt overpriced, though I suspect the location is the primary driver of the cost. However, there are definitely better options available in the same area for the same price. I'm not trying to be negative about this Holiday Inn Express, but I would strongly encourage them to address the issues with their bathrooms and reconsider their room rates to be more competitive.