Holiday Inn Express Philadelphia NE - Langhorne By IHG

Very poor

Clean and comfortable

Liked: Clean
Disliked: Clean

Exceptional

Exceptional

Poor

Disliked: It smelled like bug spray. Water was leaking from the window

0/10. The guy that checked...

Liked: I liked the breakfast.
Disliked: The staff was very rude. For some reason, the cleaning ladies skipped my room in the morning. All we needed done was replacing the towels and washcloths and emptying the trash. I tried to peek out and tell them that but they act like they couldn’t speak English and finally said “you need towel?” And came back with only 3 towels. There were 4 people in my room and we needed more than towels. If they would have just came in the room to clean, the could have seen it. (She did see our full garbage cans when she brought the towels, but didn’t even bother to empty them. I went to the front desk and there was a black guy there who acted like he didn’t want to be bothered and was leaning away as if we would give him cooties from coming up to the desk. He was very dismissive and cut me off mid sentence just to say “what room” and he’ll let them know. I spent $600 something dollars to stay in this hotel just to be treated any kind of way. Never again. I will definitely be staying somewhere else next time. Oh and The bathroom was tiny and the toilet was small.

Very good

Good basic accommodation

Liked: Clean and updated rooms.Breakfast is ok for a hotel in this price range. You also have the option to take something with you in one of the to-Go bags if you have no time to sit down.
Disliked: The location is not so great. The hotel is completely surrounded by highways, making it somewhat noisy.

Very good