Holiday Inn Express Phenix City-Columbus By IHG

Perfect for concert 3 minutes from Columbus Civic Center. Clean; wonderful staff. Breakfast is good - many options.

Very good

Liked: Breakfast was good. Pam is a star

It was an okay spot...

Disliked: Hot hallway. Smelt mildew and the room had too much moisture. The bed was extremely high. Literally had to climb in the bed. I’m short and it was irritating.

I would stay here again

Liked: It was in a good area around a good amount of places. The breakfast was good in the morning as well. Room was clean, no bugs *worst fear of mine*, the staff was friendly, and I like how they lock the doors past 11 pm so no one with out a key card can get in.
Disliked: The hallways were hot and the ac didn’t go below 70° in the room but it was still a nice stay.

Exceptional

Good

Liked: They ran out of breakfast the first day but she make it up the second day

Dissapointed

Liked: Location, staff, parking
Disliked: There was no fruit for breakfast on the first day, and no fruit juices. Someone should have gotten a few cartons if the machine was out. I paid for the full breakfast, but didn’t no reveive what I paid for.

Pleasant

Liked: Convenience, clean and friendly staff
Disliked: Rented 3 rooms. Room 209 ac was not working properly. Was there for 2 days organizing a wedding and didn't think much of it first night and forgot to call the desk. After second night in hot room I was checking out in am and didn't want to complain

The lady making breakfast was...

Liked: Clean and not far from Fort Benning.

Genny

Liked: Awesome staff. Especially the breakfast lady Pat. She was wonderful. She put a smile on everyone's face.
Disliked: Nothing