Very good

Good

Liked: Being an accessible room the facilities were very good the only thing that worried me was the fact that the accessible room was on the first floor and as my wife is wheel chair bound could only be reached by lift,in the event of fire we are told not to use the lift?? Seems odd the accessible rooms are on the first floor yet there are at least 20 rooms on the ground floor why are none of these accessible rooms.House keeping left a bit to be desired on the first morning after the room had been done there was no tea or coffee making fasilities or loo rolls in the room on the second morning there was a memo shoved through the door to say there would not be doing the rooms due to unforseen dificulties and to contact reseption if we required anything, I take it this musr be an on going issue as the memo was dated September 2021.Also a bit dissapointed in the G.M. attitude the way he spoke to my wife regarding the issue with staffing

Excellent

Liked: Easy access for someone with disability. Staff friendly

Superb

Very good

Exceptional

Liked: Friendly receptionist and bar staff. Very clean rooms and bathrooms. Really comfortable beds. Great breakfast. It was just what was wanted when working away from home. This was my first booking with Holiday Inn and, based on this experience, it won't be the last.

Days away at Perth

Liked: The customer service was excellent from cleaning team to front of desk and a special mention for Jean she was on most dsys always had a smile and always very cheerful no matter what. So to Jean and John thank you so much for a great stay. We will be back
Disliked: Nothing

Good

Superb

Liked: Very good breakfast. Friendly staff. The bed was really big. Nice soap in bathroom. Large TV in room. Very clean. Convenient location.
Disliked: Only a small issue- the lift was quite slow. Also some kind of fan like noise from outside but not a big issue.