Holiday Inn Express Pensacola Beach By IHG Guest Reviews
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Jeremiah Tue, 1 July 2025
Exceptional
Natalia Mon, 30 June 2025
Exceptional
Adolph Mon, 30 June 2025
Poor
Liked: We booked a room in advance. Upon arrival, we were told that they couldn’t find our reservations and that all the rooms were booked. After further looking through our records ( their system), they stated that they see where we had made reservations, but unfortunately they still couldn’t accommodate us because all of the rooms were booked. We had to find an another hotel and we were separated from the rest of our family. They didn’t offer a discount for a future visit, or anything else except, “ We are sorry that this happened”.
Disliked: Dishonest management/ staff
Jane Sun, 29 June 2025
Exceptional
Zoribel Thu, 26 June 2025
Dolphins sightings hotel!
Liked: Love property, and location. Walking distance to board walk, restaurants, and stores. Very nice staff!
Kenneth Wed, 25 June 2025
Exceptional
Liked: The staff was great
Disliked: No problems
Leanne Tue, 24 June 2025
Staff was very nice and...
Liked: Staff was very nice and helpful!! Beach was not crowded in their area.
Michelle Mon, 23 June 2025
Exceptional
Christi Sun, 22 June 2025
Exceptional
Savannah Sun, 22 June 2025
Great stay!
Liked: Location is perfect, breakfast being included is a plus, friendly staff.
Disliked: Called housekeeping to inquire about getting more shampoo to our room, had to call twice, and it still never came. Asked front desk when we were down and she kindly had two extra samples on standby.