Cero good

Liked: Beautiful hotel I loved
Disliked: Nothing

for a short stay was...

Liked: The breakfast was awesome and at convenient hours
Disliked: The toilet had problems and the TV set not worked good

Exceptional

Served purpose of lodging on...

Liked: Clean room; comfortable beds. Liked watching the pancake maker.

Disappointing

Liked: MELISSA was very nice and aplogizedfor the room not being cleaned and brought up some fresh towels.
Disliked: We reseved theough Booking.com , which was GREAT! We had stayed at this same Holiday Inn Express on our previous trip to the NorthEast 2 years prior, that's why we booked here again. This time, SEVERLY disappointed!!!! We were charged a deposit fee which did not shop up on our receipt. We paid cash fror the room and the " deposit" with my Visa. I was surprised as i had not paid a "deposit" on our previous stay. The roon was an ok size it smelled like corn chips when we opened the door. We did not complain as we checked in at almost 1am after driving 10 hours and were exhuasted. The bed's mattress sunk into a whole on one side and the other side felt like sleeping on a mattress inside a cardboard box. The bed's pillow cases smelled of someone else. Like if someone did not change the sheets after the previous guest and just made the bed. The shower was snall and had a bar in it which did not leave much room for myself. The continental breakfast was ok. Just noticed a smaller variety of foods compaired to 2 years prior. We left for the day and when we returned later at about 9pm... our room was still dirty!!! Looked like someone had come in the room as the lights were on , but did not bother to make/ change bed sheets, leave fresh towels or complimentary toiletries. I DO NOT recommend this Holiday Inn Express!!! And to think, i talked my husband out of booking a different hotel down the road, for the same money,, just to stay at this Holiday Inn Express!!! Dont stay here if you like sleeping on fresh bed sheets!!!

Exceeded my expectations

Liked: I had read some reviews that made me nervous about the hotel being out dated and run down, but I honestly loved this hotel. This is one of the only hotels i've stayed in where I didn't question getting a shower because it was so clean. It was easy to access, comfy, clean, and had great breakfast. If i'm ever in the area again I'd for sure stay here.

Disliked: Toilet did not work, and hotel sign not lit up so drove past it the first Time which was very frustrating after a long drvie

Exceptional

Exceptional

Liked: I always stay at this location when visiting family in north Jersey. The staff is wonderful & the rooms are always clean & comfortable.
Disliked: I have no complaints.