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Holiday Inn Express Norwich eee
Holiday Inn Express Norwich, Norwich Sports Village Drayton High Road, Norwich
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3.10
HOTEL RATING: 
GOOD
3.10 out of 5 (1126 Ratings)
2.2 miles from Norwich centre
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Hotel Description
Guests can expect complimentary breakfast indoor and outdoor pools flat-panel TVs and in-room coffeemakers at the Express by Holiday Inn Norwich. The three-story Express by Holiday Inn is home to 78 contemporary rooms that all boast internet availability flat-panel TVs and coffeemakers. Some rooms are non-smoking. Guests wake up and smell the coffee at each morning's complimentary continental breakfast and return to the hotel restaurant for meals later in the day. On-site facilities include indoor and outdoor pools tennis courts a gym saunas and hot tubs. The hotel is adjacent to a large health club which guests can use for a fee. Corporate guests finish projects in the hotel's business center. Parking is free. The Express by Holiday Inn is less than three miles from central Norwich home to a variety of restaurants and shops. Also in town you'll want to visit Norwich Cathedral Norwich Castle and Norwich Theatre Royal. Venture 40 minutes to the coast to visit the Hippodrome Circus and Merrivale Model VIllage. The nearest train station is four miles away and Heathrow Airport is 143 miles

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Business Center
` Free Airport Shuttle
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Safety Deposit Box
` Terrace
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Soundproof rooms
` Vending machine (snacks)
` Breakfast in the room
` Ironing service
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Shuttle service (free)
` Special diet menus (on request)
` Shared lounge/TV area
` Mini-market on site
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Kid meals

Holiday Inn Express Norwich Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.10 out of 5)

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2

Disappointing - 2 out of 5

Sara T, visiting Waterfront Norwich Tue, 5 November 2013

Disliked: The thermostat in the room would not work, so the room was cold. Also, the water pressure was so poor that having a shower proved difficult.

1.9

Poor - 1.9 out of 5

Anonymous Mon, 21 October 2019

Awful experience from start to...

Liked: Nothing springs to mind
Disliked: There was a lack of front of house staff, one person was expected to cover check in, resturant and bar. Room booking was for twin room but was set up as standard king size. When asked if it could be changed i was advised it could and would be done whilst we had our dinner (that was a whole other nightmare.) On returning to our room we had a single duvet plonked on the bed and no changes made to the set up, this meant that we had one sheet between two beds and a kind size duvet and a single duvet and we had to seperate the bed move furniture and re make the beds as best we could with what we had. The issue they claimed was because it had been booked through booking.com and not direct!Getting back to the food - well, we were told they had no chips or fish so when we looked at the menu there were very few options that didnt come with chips, so we had to leave and go to an alternative hotel to eat in their resturant.. that was very niceI thought it couldnt get worse but how wrong i was, the bathroom door locked and couldnt re open so i called reception with no answer so had to go down to reception again. They did manage to open the door with screw drivers and pliers but looking at the lock it had happened a few times before and i was advised that door handle was a little wobbly and to keep it in mind when we used the door. Breakfast was awful, food was low quality and cold and the scrambled egg was placed next to the beans in a warmer and the bean juice had migrated to the egg which looked awful. I can honestly say it has been the worst experience i have ever had in a hotel. However the staff were nice (2 reception staff - there had been a change of shift not 2 at one time!) and a young girl who seemed to be running around doing everything but clearly there is a lack of staff and the building is run down. Never again will i stay there.

4

Very Good - 4 out of 5

Hayley Mon, 21 October 2019

Nice family night away

Liked: Staff we polite and helpful. Booked through Booking.com and wasn?t communicated that required a bed settee. This was promptly sorted
Disliked: View was poor, lots of condensation on windows when woke

4.4

Excellent - 4.4 out of 5

Janet Sun, 20 October 2019

Convenient and comfortable stay. Very...

3.8

Good - 3.8 out of 5

Anonymous Sun, 20 October 2019

Good

4.2

Very Good - 4.2 out of 5

Anonymous Sun, 20 October 2019

Very good

Liked: Perfect for attending a concert at the UEA and enjoying the leisure facilities next door. Loved the breakfast. Have stayed here before and will stay again.
Disliked: Was quite a bit of wear and tear in the room. The light above the bed took ages to cool down causing a loud clicking sound.

5

Exceptional - 5 out of 5

Anonymous Sun, 20 October 2019

Definitely return in the future

Liked: good selection
Disliked: slightly warmer

4

Good - 4 out of 5

Jayne Sat, 19 October 2019

Good

Liked: The location and the bar and breakfast
Disliked: The room was tired and dated and the bed and mattress were terrible

3.8

Good - 3.8 out of 5

Anonymous Fri, 18 October 2019

Good

4.5

Wonderful - 4.5 out of 5

Rachel Thu, 17 October 2019

Very good comfy clean great...

Disliked: Bigger bar area and restaurant would be better was fine for breakfast.

4.5

Wonderful - 4.5 out of 5

Vicky Thu, 17 October 2019

Superb

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Holiday Inn Express Norwich Norwich Sports Village Drayton High Road, Norwich