Clean room; helpful staff; good choice of breakfast and lovely atmosphere all round. Lovely place to stay x

Exceptional

Exceptional

Superb

Liked: The complementary breakfast

Family short stay

Liked: Location, room and cleanliness, breakfast
Disliked: Wish it had paid parking in the facility. But overall excellent stay, cleanliness and staff.

Exceptional

Liked: Perfect stay, friendly staff, the location is easy to get to.
Disliked: I liked everything

Exceptional

Liked: Location CleanFriendly peopleGood breakfast
Disliked: No

Holiday Inn express Newcastle

Liked: It was all good.
Disliked: I would have liked to have stayed longer. The grab and go breakfast was weird but hey ho. In keeping with the times.

It was passable for a...

Liked: The staff were helpful and polite The breakfast was great with plenty of choice and was served for a good period of time. The reception was immaculate and covid restrictions were evident and followed securely upon entry and throughout stay.
Disliked: The staff were unable to operate the computer system and unable to change my room to a preference of choice. The room was I'll prepared for my stay after being checked and dust sheet was not removed from bed. No change of towels or removal of rubbish throughout stay. There was evidence of anti social behaviour throughout the night and mentioned upon my departure Some of the reception staff upon my departure were over vigilant and thought I had left without handing in my key card resulting in my room being checked and caught them leaving upon returning.

Good honest review for my...

Liked: The room was nice and spacious and very easy to find staff very polite and helpful especially the man who brought my breakfast to my room that definitely set me up for the day also the selection of breakfast on offer was great and food and drink were very good quality. Bed was very comfortable as well as the pillows and duvet, shower and toilet facilities were good and very clean slept like a log on both nights
Disliked: i did find the policy of forcing people to stay in their rooms if they are exempt from wearing a face covering when breakfast is being served i did find this as losing my own independence also having no control over the heating/air conditioning as mine in room 404 seemed to be broken and the USB Ports were broken which renders them useless which i had to scatter my electronics around the room