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Holiday Inn Express Naperville an IHG Hotel eef - (855) 270-4339
Holiday Inn Express Naperville an IHG Hotel, 1837 Centre Point Circle, Naperville, IL -(855) 270-4339
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BOOK ONLINE OR CALL - (855) 270-4339
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (224 Ratings)
2.6 miles from Naperville centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
This Naperville Illinois hotel is conveniently located close to Interstate 88 only a short distance from area attractions including Northern Illinois University and features many modern amenities. Holiday Inn Express Naperville offers complimentary shuttle service to areas within a 10-mile radius a free breakfast buffet and an on-site library where guests can rent books. O'Hare International Airport Centennial Beach and a variety of beautiful parks and golf courses are all situated a short drive from the Holiday Inn Express Naperville.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
q
Accessible
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Restaurant
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` fan
` Library
` Heating
` Wheelchair accessible
` On-site parking
` fitness center
` shuttle service
` vending machine
` telephone
` alarm clock
` clothes dryer
` Concierge services
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Indoor pool
` Massage services
` Closet
` Daily Housekeeping
` English
` Spanish
` smoking allowed
` Linens
` additional toilet
` Carpeting
` Smoke alarms
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Temperature check for guests and staff
` Separate shower/bathtub

Holiday Inn Express Naperville an IHG Hotel Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

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3.5

Good - 3.5 out of 5

Gerald Wed, 28 July 2021

Good

Disliked: There was nothing not to like.

0.5

Poor - 0.5 out of 5

Terrie Sun, 25 July 2021

Bad experience

Liked: We could hear the people above us pounding on the floor and yelling and screaming from 1:30 am to 4:00 am. The disturbance was not stopped!! Told the front desk in the morning and they just said sorry! Apparently customer satisfaction is very low on priorities here!

0.5

Poor - 0.5 out of 5

Pheng Sun, 25 July 2021

Bad

4.5

Wonderful - 4.5 out of 5

Oleg Fri, 23 July 2021

Superb

1.5

Poor - 1.5 out of 5

Ward Thu, 22 July 2021

Poor customer service but a...

Liked: the bed was comfortable.
Disliked: Ran out of body wash and no one answered our request to refill the dispenser. No maid service!

1.5

Poor - 1.5 out of 5

Anonymous Wed, 21 July 2021

Poor

Liked: Entrance
Disliked: Staff unattended, wouldn't answer phone,No friendly customer service.

5

Exceptional - 5 out of 5

Phontaisa Sun, 18 July 2021

Exceptional

4

Very Good - 4 out of 5

Nono Wed, 14 July 2021

good quality hotel but please...

Liked: i often stay in this hotel and can recommend it bed was comfortable , the room is bigamenities and coffeemachinecoffee downstairspossibility to leave luggage before and after checkoutfriendly staff
Disliked: same criticism as former times ; breakfast on styrofoam . please think about the environment! if a room costs 200 dollar , i think breakfast can b expected to be on plates

5

Exceptional - 5 out of 5

Brittany Wed, 14 July 2021

Exceptional

2

Disappointing - 2 out of 5

Debbie Sun, 11 July 2021

As stated above, we will...

Liked: The lobby staff was very nice.The breakfasts were good.The bed was comfortable.We enjoyed the indoor pool.
Disliked: The room was not cleaned, and we were there for 8 days. I didn't know until we arrived (and I saw a small sign on the table in the room) that rooms would only be cleaned for IHG motels every 5 days, or I wouldn't have booked this motel. Several times I put trash outside in the hallway to be picked up, and several times we had to go downstairs for more towels, etc. Frankly, a big difference between a motel and a B & B is that you don't have to do the cleaning yourself, and in this case, that was not true. The maids did come in the room once, but didn't change the sheets; just emptied the trash and switched out the towels. For an overnight stay, this would have been fine; but for a full week, it was inadequate.It's a shame, as the people in the motel worked hard, and the location is one we use rather frequently.We will not be staying in IHG motels any more due to this policy.

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Holiday Inn Express Naperville an IHG Hotel 1837 Centre Point Circle, Naperville, IL