Holiday Inn Express Naperville By IHG

Very good

It was quick but ok...

Liked: Location was fine. Needs more options.
Disliked: There was never anyone at the desk to assist me. I had to wait for someone to arrive at the desk upon arrival. I was in a rush at check out and bo one was there again so I just put my room cards down and left.

Good

Liked: Very clean room.great staff
Disliked: It was close to restaurant.

Exceptional

Poor

Liked: Good location
Disliked: Room was dirty

Room was clean, but the...

Liked: Didn't eat breakfast. The bed was comfortable and I really liked teh ligth blocking curtains.
Disliked: The room was okay; I had to get the mirror light (only light in the room with the sink) fixed (it took two requests (two days) to get that light fixed. The air exchange in the room was very noisy. There were only two K-cups provided in the room. The day the room was cleaned (my 2nd day), the coffee K-cups were not replaced. I had to go downstirs to get enough for my entire stay (I only used one a day for the 4 days I stayed there).

Exceptional

Liked: Very clean, reliable, and good value

Very good

Very good

Disliked: Tiles missing in room. Stagnate water in coffee maker