Name: Holiday Inn Express Monterey - Cannery Row By IHG
Address: 443 Wave Street, Monterey, CA
Telephone: (888) 406-7656
Rating: 4

Holiday Inn Express Monterey - Cannery Row By IHG Guest Reviews

Overall Average Score:

Very Good (4.1 out of 5)

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Very good

Liked: The rooms are spacious and are built around a courtyard which is really pretty. The location of the hotel is perfect and with great free parking. The breakfast was great and exceeded our expectations for a 'free' breakfast. Staff were super helpful, especially on check-in; recommendation for the evening meal was perfect! Great value for money
Disliked: There were no dietary alternatives at breakfast e.g. milk alternatives. The beds were a little hard. Minor details though!

Superb

Exceptional

Don’t stay here

Liked: The property has no descent elevator!!! To get to my room I had to take the elevator and then go down 7 steps, walk and then again go up 7 stairs- when you have luggage with you this is not an easy task and if I would have known in advance I would have never booked this hotel. Also the staff did not offer any solution to this problem (my mom has issues with her legs and back so I had to carry two large suitcases through the stairs)
Disliked: The room location ruined everything and I will not recommend this hotel to anyone

I didn't like my stay...

Liked: The only thing we liked was the property location. The breakfast was ok, but the tables were never wiped. Also, maybe not powdered but real juices can be provided for the breakfast, considering the price of the room.
Disliked: The stuff is not attentive. The rooms are small. The view was on a pile of construction debris. Overall the hotel is overpriced.

Exceptional

You can walk anywhere in...

Liked: Great breakfast selection, great location and great location... did I mention location?

Staff was rude

Liked: Location
Disliked: The staff

Good location, bit overpriced

Liked: Great location, recently renovated.
Disliked: Breakfast choice isn’t great, although probably standard fare in the US when buffet breakfast is included. You can definitely hear the traffic on the main road quite audibly which is not so great if you’re a light sleeper.