Holiday Inn Express Mill Valley - Sausalito Area Guest Reviews
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|2.6 miles from Mill Valley centre|
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Peter Wed, 12 August 2020
Disliked: The rooms are loud with poor acoustical insulation and lots of hallway noise, when taking a shower there is so much noise in the room from the bathroom you can hardly hear yourself think, the Facility is under construction and on our day they were pouring cement with lots of workers, also most of the Facility was closed, Trash pick up is at 6:00 AM, the Grab and Go breakfast is a joke with an apple (not fresh), small breakfast bar and small container of water. they should have done much better however this shows where the owner's priority is. The location is such that the only food options is the adjacent restaurant in which the menu items are way overpriced and are more costly then the hands out menu from the front desk. The single night room was about $240, not worth a third of that cost. I will never stay in another Holiday Inn Express.
Demetries Mon, 10 August 2020
The staff are pretty awesome...
Liked: Checking in was a little shake I almost went somewhere else. But the help of the staff and a little patience in the end it was worth it and I'm glad I stayed.
Disliked: the construction was little much at times
Gagliano Wed, 22 July 2020
Disliked: We drove cross country and always stayed in many holiday inn express and we're always pleased with the rates and properties. This property was a shambles. Both the outside and the inside! The rate I had to pay for this run down property was rediculous. I feel robbed!
Adriana Tue, 21 July 2020
Liked: Clean and comfortable
Disliked: Loud construction, cable had no signal for most of the stay, parking lot was not close enough to room. We were informed about construction. Noice was louder than expected.
Ginna Fri, 17 July 2020
Liked: Breakfast was not offered due to COVID
Disliked: construction was happening - so noisy
Anonymous Sun, 12 July 2020
Want to visit again!
Liked: The location was amazing and loved that there was bike rentals. Staff was very friendly.
Disliked: The facility was under construction and covid limited the amenities like the hot tub and breakfast and the fire pits with s?mores.
Jacob Sat, 4 July 2020
Liked: I loved it . Very nice great location for hiking and riding bikes . Even though breakfast bar was closed for the virus . We still had a nice time . Nice room .
Verified Hotel Guest Wed, 24 June 2020
Disliked: Quality and value could be better.
Melany Mon, 15 June 2020
Brynn Sun, 14 June 2020
I am disappointed.
Liked: I liked the location. I liked the coffee maker and the soap brand used by the hotel. The bed was comfortable.
Disliked: My room was not clean, the television was not working, the remote looked like it was broken and took several tries to even turn on and off. The drain was clogged or broken in the tub so my shower filled the tub up all the way. The faucet was leaking and so all of my belongings were wet after just washing my hands. The slider to the outside was very old and difficult to open and close. There was an animal urine smell that ran through the building but especially in my room. There was a family staying in a nearby room that came in late and very very loud. Not your fault, but the stay was not restful overall. While I understand that we are in a pandemic and that these are unprecedented times, I do expect for basic cleanliness and overall updates to be made on a holiday inn hotel. I chose a holiday inn because I value easy and predictable accommodations. I had neither. Also, the thermostat did not work.