Holiday Inn Express Melbourne Southbank

Overnight staycation with my 10...

Liked: The front of house staff on reception were so so incredible, i didnt expect to check in early but we had the car parked and our bags up in the room ealry, and meant we were off to enjoy our day. Didnt expect it, was a lovely surprise.
Disliked: Everything was honestly perfect. Nothing to complain about at all.

Overall a great stay

Liked: Great breakfast, nice location, very modern
Disliked: Clean and tidy rooms, very peaceful for inner city

Exceptional

Clean and great location

Liked: Checked in early and the room was ready to go which was nice. Very clean and great location

Lovely staff but hard bed

Liked: The staff were lovely... Mikey and David I think their names were. Very friendly
Disliked: The bed was so hard and the air-conditioning was very difficult to use, it wouldn't cool down enough unfortunately

Superb

Fantastic accommodation in a great...

Liked: This is our preferred hotel when we stay in Melbourne, the convenience of undercover parking as you check in along with parking accessible via the hotel lift is an absolute game changer and the breakfast in the morning is delicious. Additionally, the location is amazing.
Disliked: N/A

It's fine - just remember...

Liked: It's fine.
Disliked: Very rude and dismissive staff member at the front desk. I checked in quite late, so I get it, but it's not good to be made to feel like you're an imposition after a long day of travel. Also, they charge $9 for a 500ml bottle of sparkling water which is ABSOLUTELY EXTORTIONATE. I travel non-stop and I can say with hand on heart that it's the most expensive half litre of sparkling water I've seen anywhere in the world (for context, 500ml of highly refined petrol costs around $1).

Exceptional