Holiday Inn Express Marble Falls By IHG

Disappointed

Disliked: The front desk staff wasn't friendly. The day of our departure, we had car trouble. I had to wait 4 hours for my husband to pick us up. In the mean time, the manager would not allow us to keep the broken down suburban there. I had to slowly drive it to the neighboring parking lot. The situation. Was already stressful for me an my kids. They were no help at all. We waiting in the lobby where the maintenence crew painted and sanded the walls. Needless to say, very bad ending to a great mini vacation. The only great thing was the room. It was very comfy. We've never had this bad of service from any of the Holiday Inn Express.

Loved the large room and...

Liked: Rooms were large, clean and comfortable. They had good bathroom accessories.
Disliked: Pool needed to be cleaned, but only had leaves in it so we still swam and had a great time.

Very good

Very good

Liked: Great rooms, superb room service, and amazing staff!
Disliked: Breakfast options were really unhealthy— just sugary items. No fruit, no salads, no fiber. Eggs and meat were ok.

Very good

Very good

Superb

Will stay there again

Liked: Coffee was great
Disliked: Staff was very helpful, made double reservation & they were able to reserve & just use only one.

Very good