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AustraliaHoliday Inn Express - Manchester - TRAFFORDCITY an IHG Hotel Guest Reviews
Overall Average Score:
Very Good (4.2 out of 5)
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Kelly Wed, 7 June 2023
ideal for a few nights,...
Liked: the locality of the hotel was perfect for our trip to legoland discovery and sealife, the hotel was clean, breakfast was nice and the staff were friendly
Disliked: there wasn’t a full choice of the breakfast items on either day we stayed, but there was still plenty to choose from
Sima Wed, 7 June 2023
Superb
Donna Wed, 7 June 2023
Great stay, helpful staff, nice...
Liked: Metro line right outside, very handy as we were attending an event in the Etihad Stadium.. right beside Trafford centre plenty of food options nearby. Also we got pizza at the hotel made by the night staff which was great.
Disliked: The metro line was so busy trying to get back from the Etihad Stadium we opted for a taxi which was a little manic but that’s no fault of the hotel just something to be aware of perhaps especially if you have little ones.
Adu Wed, 7 June 2023
Good
Liam Wed, 7 June 2023
Exceptional
Elizabeth Tue, 6 June 2023
Rooms great but communication could...
Liked: The hotel was really easy to find and the carpark had plenty of spaces and only cost £3.00 which was great, also easy to get an Uber, Tram or Bus
Disliked: The customer service from when we got back to the room after going to a concert, we wanted to just lay down with some food and watch TV, however the TV was broken and when called down to reception to help we were told someone would be up 10-15 minutes but after 45 still no one came up so called again, they tried fixing by turning off the main board which wasn't going to fix the TV it looked like it had been cracked somewhere and then they said we can check if there's any non arrivals but if not and the staff member just shrugged their shoulders, there was no offer of anything else.
Graham Tue, 6 June 2023
Superb
Disliked: the food available was poor and limited.
Anonymous Tue, 6 June 2023
Superb
David Tue, 6 June 2023
Good
Liked: the room was lovely and clean location was fine breakfast was very poor
Disliked: The breakfast was very poor . No yogurt out and only fruit compote, no other fruit at all. Bread wasn't of good quality , only 2 types of sliced bread available, eg no fresh rolls. minimum selection of cooked food. Everywhere was very messy too with food bits everywhere in each section
Anonymous Tue, 6 June 2023
it was ok
Liked: it was clean
Disliked: they didn’t tell us breakfast finished at 9.30, we were told 10 so we missed breakfast
