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Holiday Inn Express - Ludlow - Chicopee Area an IHG Hotel eef - (855) 271-6236
Holiday Inn Express - Ludlow - Chicopee Area an IHG Hotel, 321 Center Street, Ludlow, MA -(855) 271-6236
Area: Chicopee - Ludlow
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BOOK ONLINE OR CALL - (855) 271-6236
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (168 Ratings)
0.8 miles from Ludlow centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Close to Interstate 90 this Ludlow hotel features free Wi-Fi and rooms equipped with a microwave and refrigerator. Western New England University is 5 miles away. Cable TV and a work desk are available in each traditionally decorated room at Holiday Inn Express Ludlow. Coffee-making facilities are also included. Breakfast is served each morning and it features hot coffee or tea along with fresh fruit and pastries. Guests can work out in the fitness center or swim in the heated indoor pool. Laundry facilities are also included. The Ludlow Holiday Inn Express is 10 miles from downtown Springfield. Dining options are located within 1 mile of the hotel.

Check-in time: 03:00 PM   Check-out time: 11:00 AM
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Casino
` Free Breakfast
` Free Parking
` Restaurant
` Golf Course
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` alarm clock
` Family Rooms
` Free Wi-Fi
` Game Room
` Closet
` Daily Housekeeping
` English
` Portuguese
` Spanish
` Convenience Store
` gift/souvenir shop
` smoking allowed
` Linens
` Carpeting
` Smoke alarms
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Holiday Inn Express - Ludlow - Chicopee Area an IHG Hotel Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

5

Exceptional - 5 out of 5

Crystal, Silver Creek Thu, 17 November 2016

Very nice and clean; very good breakfast; the employees were very nice. I will be back soon.

Liked: Very clean; everyone was very helpful; very good breakfast.
Disliked: None.

4

Very Good - 4 out of 5

Kevin Tue, 9 August 2022

Very good

5

Exceptional - 5 out of 5

Richard Sun, 7 August 2022

Exceptional

3.5

Good - 3.5 out of 5

Littlefield Thu, 28 July 2022

comfortable and convenient

Liked: Easy to find, well lit and plenty of parking. very clean and the staff was very nice.
Disliked: Very outdated looking. Water wasn?t hot, the hotel needs upgrading.

0.5

Poor - 0.5 out of 5

Erica Sat, 23 July 2022

My stay was disappointing.

Liked: The front receptionist during the day was nice and helpful.
Disliked: I booked the property for a two night stay on a Friday morning, and then encountered unforeseen issues with my car on the way to the hotel (I live in New York). I called the hotel to change my reservation to a one night stay beginning on Saturday to be told that they couldn't do that because it was past the cut off date for changes, which would have been on Thursday, the day before I made the reservation. I asked to speak to the manager, but there was none on duty. The night receptionist said she would leave a message for the manager about our problem. We came in on Saturday, and once again I asked to speak with the manager about getting my money back from the unused room and was told there was no manager there. I was charged for both nights and NEVER received any correspondence from the manager. Apparently, customer service is not a priority for this hotel. You are a monetary amount to them, and just in case they try to say it was a busy weekend for them, the hotel was not even close to being fully booked.

4

Very Good - 4 out of 5

Anzhelika Tue, 19 July 2022

Very good

4.5

Wonderful - 4.5 out of 5

Robert Tue, 12 July 2022

friendly staff

Liked: location
Disliked: blank

4.5

Wonderful - 4.5 out of 5

Dewayne Tue, 12 July 2022

Superb

0.5

Poor - 0.5 out of 5

Julie Thu, 7 July 2022

Bad

5

Exceptional - 5 out of 5

Heather Sun, 3 July 2022

Exceptional

4

Very Good - 4 out of 5

William Sat, 2 July 2022

Very good

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Holiday Inn Express - Ludlow - Chicopee Area an IHG Hotel 321 Center Street, Ludlow, MA