Holiday Inn Express London-I-70 By IHG

Very good

Good

Good

Very disappointed with how our...

Disliked: Booking was for two rooms with two queen beds with request to be close together. Request was approved via email. Upon arrival (after waiting over 10 minutes for front desk attendant) we were given two rooms with one king size bed in each. We’re told no queen rooms were available even though that is what I booked through Bookings.com. They considered them close together since they were both on the first floor. Due to the time of night we made do with the situation but it wasn’t ideal.No hot breakfast was available the following morning so we had to spend additional money at a local restaurant.

Disappointing

Liked: Not much
Disliked: No breakfast!

Good

Liked: Customer Service was very nice. Ok location.
Disliked: Room was very small, toilet didn’t flush very well, had to hold handle until flushed completely. Shower floor did not look clean. Food was left in refrigerator from previous

Good

Superb

Superb