Holiday Inn Express London-Hammersmith Guest Reviews
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Write a review
Muhammad Sun, 13 July 2025
Great staff especially Mr Willy
Liked: Location
Alexander Sun, 13 July 2025
Pleasant
Stephen Fri, 11 July 2025
Pleasant
Joy Wed, 9 July 2025
Very good
Lisa Tue, 8 July 2025
Perfect location for a London...
Liked: Location was exceptional. 5-10 min walk to main metro lines. Decent, generous breakfast included.
Disliked: The first 2 days our A/C didnt work. We immediately complained and were first given 1/2 off the 1st day (and a fan brought to the room). We then basically complained each time we left the room, to various degrees of response. One staff member said they would have maintenance try to fix it. When it wasnt fixed, another staff member said we could find another hotel - this ridiculous suggestion was on Friday night at 9pm. The next morning, we complained again and were told to bring our luggage down and they would move us to another room which was essentially an upgrade and made a huge difference in our satisfaction.
Evelyn Mon, 7 July 2025
Booked late so more expensive...
Liked: Close to tube. Comfortable bed and nice bed linens.
Disliked: Small bathroom. Little storage.
Palihawadanaarachchige Mon, 7 July 2025
Excellent place
Liked: Convenient
Disliked: Room lighting and size of the bathroom
Vadher Mon, 7 July 2025
Excellent location but one room...
Liked: Excellent location
Disliked: The room was tiny and completely unfit for a family of 4( 2 adult, 1 teenager and a 10year old)… there was literally no space in the room even to walk. Given the room size, it should not have been even suggested by Booking.com for a family of 4.
Sophie Mon, 7 July 2025
Awful
Liked: Clean
Disliked: The false fire alarm at mid night. My bedroom window being nailed shut (which was an awful when your in the far corner and there is a fire alarm going off) being attached to a train track.
Anonymous Sun, 6 July 2025
Meh
Liked: The staff was what made it.
Disliked: The beds were tiny. The bedding was poor.