Holiday Inn Express London Greenwich

The room was clean and the beds comfortable, and the staff very friendly. I usually have fruit and yogurt - would have liked to have had fresh fruit for the breakfast. The frozen bowl of fruit was still frozen in part. I feel the price is a little expensive in comparison to the nearby 5 star hotel which is a much more luxurious experience, with the use of a spa swimming pool. Thank you.

Disliked: The rooms were very warm at night but the air conditioning was too loud to leave on, and it was too noisy to leave the window open.

Very friendly staff. Room was very clean; air con was not working - we were informed of this and told a fan was in the room. Spotlights out in bathroom, making it quite dark. Also a spot light out on the room. Beds very comfy. Had to use stairs to get to 5th floor on several occasions as lifts would not work. Luckily we were able to do this, other guests may struggle.

Liked: Breakfast was included; staff very friendly.
Disliked: Spotlights out around the room; air con not working; lifts intermittently working.

We were so tired by the time we got to the hotel, the receptionist could clearly see I was a wheelchair user, yet I paid for a room that had no toilet facilities for a wheelchair. Once confronted I was given a disabled room that suited my needs. So it worked out in the end.

Liked: There was a problem with facilities to bathroom. I was given another room with wheelchair access.
Disliked: Couldn't believe they initially gave me a room with toilet inaccessible for a wheelchair user.

Exceptional

Liked: The breakfast and the bathroom

could have been better

Liked: Hotel personnel
Disliked: Lifts. Malfunction and since reception is on 1st floor it is difficult for old people to access. The carpeting is unhygienic. The folding bed is uncomfortable. There's no room to put suitcases and very little space to hang clothes.

Over all good experience

Liked: Room facilities were good
Disliked: Breakfast area is crowded and not enough seats or staff to accommodate the guests

Pleasant

Superb

A rip off compared to...

Disliked: Lifts were really slow. I booked in Dec 2024 for these 3 nights. I paid $430 Australian. I know of other friends staying there paid $160 Aussie per night. Nowhere near worth $430/night. I am with expat , and won’t be recommending to ore stay before tours .

Superb

Superb

Overnight stay for concert

Liked: Location is great
Disliked: Air conditioning wasn't working, breakfast not great, decided to eat elsewhere.