Holiday Inn Express London Greenwich

The room was clean and the beds comfortable, and the staff very friendly. I usually have fruit and yogurt - would have liked to have had fresh fruit for the breakfast. The frozen bowl of fruit was still frozen in part. I feel the price is a little expensive in comparison to the nearby 5 star hotel which is a much more luxurious experience, with the use of a spa swimming pool. Thank you.

Disliked: The rooms were very warm at night but the air conditioning was too loud to leave on, and it was too noisy to leave the window open.

Very friendly staff. Room was very clean; air con was not working - we were informed of this and told a fan was in the room. Spotlights out in bathroom, making it quite dark. Also a spot light out on the room. Beds very comfy. Had to use stairs to get to 5th floor on several occasions as lifts would not work. Luckily we were able to do this, other guests may struggle.

Liked: Breakfast was included; staff very friendly.
Disliked: Spotlights out around the room; air con not working; lifts intermittently working.

We were so tired by the time we got to the hotel, the receptionist could clearly see I was a wheelchair user, yet I paid for a room that had no toilet facilities for a wheelchair. Once confronted I was given a disabled room that suited my needs. So it worked out in the end.

Liked: There was a problem with facilities to bathroom. I was given another room with wheelchair access.
Disliked: Couldn't believe they initially gave me a room with toilet inaccessible for a wheelchair user.

Superb

Exceptional

Good

Liked: Breakfast
Disliked: Price for one night was steep

Lovely stay. Was a good...

Liked: It was lovely and lovely atmosphere
Disliked: Was doing remodelling in the main reception lots of wires and no air con

Lovely stay!

Liked: Good value for money, friendly staff and very clean.
Disliked: NA

Very good

Liked: very friendly staff good breakfast

Exceptional

Wouldn’t come back

Liked: Perfect location 15 minute walk to the o2.Comfy bed
Disliked: Our rooms carpet had a horrible stain all across it. The TV was old as heck. Breakfast wasn’t good at all, they didn’t even have orange juice it was orange cordial. Muffins were stale.

Very pleased with the hotel...

Liked: The staff were friendly and helpful. The room was clean and comfortable. The hotel had a welcoming feeling and was in a great location for the O2 arena and Excel Centre.
Disliked: The breakfast buffet was not well stocked and the tables were not cleared quickly. It was busy but the staff were not pro-active in replenishing and clearing.