The room was clean and the beds comfortable, and the staff very friendly. I usually have fruit and yogurt - would have liked to have had fresh fruit for the breakfast. The frozen bowl of fruit was still frozen in part. I feel the price is a little expensive in comparison to the nearby 5 star hotel which is a much more luxurious experience, with the use of a spa swimming pool. Thank you.

Disliked: The rooms were very warm at night but the air conditioning was too loud to leave on, and it was too noisy to leave the window open.

Very friendly staff. Room was very clean; air con was not working - we were informed of this and told a fan was in the room. Spotlights out in bathroom, making it quite dark. Also a spot light out on the room. Beds very comfy. Had to use stairs to get to 5th floor on several occasions as lifts would not work. Luckily we were able to do this, other guests may struggle.

Liked: Breakfast was included; staff very friendly.
Disliked: Spotlights out around the room; air con not working; lifts intermittently working.

We were so tired by the time we got to the hotel, the receptionist could clearly see I was a wheelchair user, yet I paid for a room that had no toilet facilities for a wheelchair. Once confronted I was given a disabled room that suited my needs. So it worked out in the end.

Liked: There was a problem with facilities to bathroom. I was given another room with wheelchair access.
Disliked: Couldn't believe they initially gave me a room with toilet inaccessible for a wheelchair user.

Very good

Exceptional

Superb

Superb

Passable

Liked: I like everything except that we did not sleep comfortably because the a/c is not working
Disliked: No a/c and we paid for the roon with airconditioned. They gave us electric fan but it does not resolve the issue of the room being so hot during that night. That night was very bad because the room is hot like Oven. Even we open the window and turn the electric fan off. When I spoke to the reception that night, they just apoligized. Thats it not even offering any room for us to move in or add any electric fan... it was very disappointing

Passable

Very good

Bright, clean, good location

Liked: Bright clean rooms, friendly staff. Great location for O2 - 15 minute walk away. Greenwich Peninsula itself has lots of things to see/do/eat.

Superb

Liked: We had a great time and thank you very much to Ryan at the reception .
Disliked: The sofa bed was really uncomfortable.