Holiday Inn Express London - Dartford Guest Reviews
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Write a review
Ceri Sun, 29 June 2025
Very average and massively overpriced....
Liked: Location to where we needed to be. 7 minute drive.
Disliked: Nearly all air conditioning units were broken. Were weren’t offered any compensation or reduced room rate. It was the hottest day of the year so far. We were offered a fan instead. We were on the ground floor and were woken up by people talking loudly outside in the early hours. Plus we had to have the windows open as it was so hot, so couldn’t block out the noise. We also had a fire alarm go off at midnight. My 11 year old son and I had to be up at 6.30am for a gymnastics competition nearby. I also asked for some ice and the staff really couldn’t be bothered to be honest. Saying things like, ‘there’s barely any ice left.’
Faye Thu, 26 June 2025
Exceptional
Sandra Wed, 25 June 2025
Exceptional
Liked: Yes
Disliked: Nothing
Sonya Tue, 24 June 2025
Great last minute booking. Comfortable,...
Liked: Room layout, space, lighting were all great. Always a bonus when there is plug sockets next to the bed. Breakfast was lovely and definitely worth it with the room included in the price. The booking process was very quick and easy and reasonably priced considering it was a weekend. Cannot speak on things like TV, other facilities as they were not accessed to judge.
Disliked: It was a last minute booking so it was unfortunate that the were only twin beds left. It would have been nice for double or the option to clip the twin beds together (couple = cuddles ha).Having to pay for the parking and knowing the times coming and going from hotel. Yes - the hotel do provide you with 50% discount on parking but still I feel hotel guest shouldn't have to pay for parking as long as they prove they are staying. This leads into knowing what time you expect to leave and it varies in price. If one pays for a later time of departure but leaves earlier than expected what a refund be issued? I doubt it. Shower wasn't terrible, it done the job but a bigger shower head would have been preferred.
Adebukola Tue, 24 June 2025
Superb
Dennis Mon, 23 June 2025
Good
Singh Mon, 23 June 2025
All staff good everything is...
Liked: Very good clean Good staff
Disliked: All good
Stephen Mon, 23 June 2025
Superb
Anonymous Mon, 23 June 2025
Good
Colin Sun, 22 June 2025
Staff was brilliant & so...
Liked: I’ve stayed there in the past & knew it had air conditioning.
Disliked: They have changed the pillows & we’re lumpier