Holiday Inn Express London Croydon Guest Reviews
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Verified Hotel Guest Sun, 5 August 2018
Liked: Breakfast
Disliked: I was given a handicap room the first night. They switched me the next to a room with a non working ac. They switched me again to a room that was supposed to be ready only for me to walk into a room without sheets on the bed. Then switched me again
Verna Wed, 18 July 2018
This guest did not leave comments about this hotel.
Fredie Thu, 17 May 2018
Liked: Breakfast staff were excellent, who was friendly, helpful, and couldn't do enough. She had time to take interest in her guests. Reception staff were fine, as expected, the room was very clean.
Disliked: There were two 1/2" spots on one bed sheet, it was obviously clean though, but it shouldn't have been used. The elevators were small and crowded, I feel there was activity by non-guests who waited for the elevator to open, then jumped in..felt weird.
Kristopher Mon, 10 April 2017
Liked: Every one was incredibly helpful and friendly during the length of my stay I really appreciated it.
Verified Hotel Guest Thu, 10 November 2016
Liked: I liked the physical hotel. I liked the rooms
Disliked: It is incredibly noisy. There is construction that is so so loud. But I liked the hotel. The location is horrible but it is close to the train. I had to leave a day early because it just wasn't worth the trip to the airport. Taxi costs more than the room.
Verified Hotel Guest Fri, 7 October 2016
Liked: The location.Hotel employeeat check in was wonderful the whole trip. Breakfast was great!
Disliked: Not cool enough. Had to open the window. Too much noise. Didn't get any rest. No/poor parking.
Verified Hotel Guest Fri, 6 December 2013
This guest did not leave comments about this hotel.
Verified Hotel Guest Thu, 24 October 2013
This hotel has potential to be good. The price is affordable and the rooms are a decent size. Unfortunately the staff are not very personable when it comes to customer service and the rooms are in need of an update and a good cleaning.
Liked: Its affordable.
Disliked: The customer service in the hotel is lacking. The rooms are in need of updating and a good cleaning. There is no toiletries available unless u consider hand wash in the shower shampoo. They have no parking.
Verified Hotel Guest Fri, 23 August 2013
This guest did not leave comments about this hotel.
Linda Chisholm Mon, 11 June 2012
Liked: Good value for the money you pay for staying at this hotel. Lots of Restaurants and shopping within walking distance.
Disliked: No prior information given about check in and check out times. Upon arrival at 12:30 pm I was charged 10 pound sterling for early check in. Check in