Good Hotel

Liked: Friendly staff, nice breakfast, central location.
Disliked: We were arriving late with my partner who had just had an operation so we'd specified we wanted two singles rather than a double so that he'd be comfotable but we'd still been booked a double. We explained it to the super friendly receptionist who said no problem, that she'd organize a twin room. We went out for a quick bite but we got to the room it was still a double so we called down and they dropped off the bedding for us to make up the sofa bed. The regular bed was super comfy but unfortunately the sofa bed wasn't comfortable at all. The room was very clean and everything was fine, breakfast the next morning was great too with very friendly staff who couldn't do enough so we were really happy. The only disappointing thing was that I left behind under the duvet a piece of clothing which was a Christmas gift and when we went back after a few days they said they didn't have it. It was definitely there and I guess had been thrown away by the housekeepers which I found shocking as I would have expected them to hold onto lost items for at least a week. Overall, good experience but don't leave anything behind