Holiday Inn Express London - Dartford Guest Reviews
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Write a review
Hayley Sun, 24 August 2025
Exceptional
Liked: One member of staff went above and beyond for our stay making our boy a drink and looking herself in the kitchen to find what he wanted for dinner and making our experience the best one yet
Pauline Sun, 24 August 2025
Very good
Rachael-marie Sun, 24 August 2025
Exceptional
Liked: Amazing stay very welcoming of our 9 month old puppy. Fantastic breakfast. Nice quiet and comfortable room.
Disliked: No complaint.
Parratt Sat, 23 August 2025
Superb
Disliked: Toilet flush handle broken,window handle broken room 108
Vivian Sat, 23 August 2025
Exceptional
Yu-lun Sat, 23 August 2025
Very good
Hazel Thu, 21 August 2025
Exceptional
Roger Thu, 21 August 2025
As Arnie once said, I'll...
Liked: All great and reception staff went above and beyond
Mark Wed, 20 August 2025
Disappointing
Liked: lo lift working no air conditioning working should f got a refund
Disliked: nothing
Shane Mon, 18 August 2025
A quite AWFUL experience. Fawlty...
Liked: Most of the staff were friendly and helpful. But they had to spend a lot of time apologizing for all the inadequacies of the hotel. It really is POOR
Disliked: I had to wait over 15 minutes in a queue of 3 to check in as only ONE person was manning reception and a large group were checking in ahead of myself and 2 other people. Our room did NOT have the required number of beds and we had to change rooms. The toilet did not flush correctly. The bar had NO ice (and we were there for 7 days!), the bar also had NO Tonic Water. The drink and snack display cabinet which is supposed to be refrigerated and lit was always turned OFF. There were cigarette butts around the front door, as well as Dog Poo and that was never removed in the 7 days we were there. I feel very sorry for the staff as generally most were very helpful, but as I say above, spent a great deal of time apologizing for the hotels faults....NEVER book into this place as there are far better hotels close by.