Holiday Inn Express Knoxville-Strawberry Plains an IHG Hotel Guest Reviews
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9.1 miles from Knoxville centre |
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Kimberly Fri, 19 April 2024
Exceptional
Liked: Very comfortable beds, delicious breakfast, awesome staff.
Danielle Thu, 18 April 2024
Superb
Liked: Sunday morning breakfast staff was a LOT nicer than Saturday morning. I had a question about the sausage (it didn't state if it was turkey or pork) and she was very polite and helpful. When she dropped glass in the breakfast food area, she blocked it off and told everyone the room was temporarily closed because she had to get a broom to clean up broken glass and she didn't want anyone to go in and get hurt. Very friendly and sweet lady.
Disliked: Saturday morning breakfast the pancake maker malfunctioned and our pancakes got stuck. When we told the lady on staff that morning, she had an attitude and snapped at us, saying she couldn't do anything about it because she had to break down the entire machine and she wasn't doing that right then. Another guest asked for more cinnamon rolls and she seemed extremely bothered by the fact that another person was talking to her so she put them out ice cold.
Carol Thu, 11 April 2024
Exceptional
Christy Mon, 8 April 2024
Superb
Donita Tue, 2 April 2024
Great location
Liked: Great location
Disliked: N/A
Miller Wed, 27 March 2024
Superb
Naeemah Fri, 22 March 2024
Very good
Liked: They had a great breakfast and cookies , lemonade and pop corn to greet guest. The staff was really polite and nice
Disliked: We stayed for 2 nights but no one came to straighten up we had to request towels. But it was due to short staffing. The supervisor took off $50 when we left.
David Wed, 20 March 2024
Great choice!
Liked: The staff was great. The room was clean.
Disliked: The breakfast was ok. I felt that could have offered more. The lady working it was great!
Sherra Thu, 14 March 2024
Exceptional
Liked: Staff was very friendly!
Disliked: Breakfast sausage patties were like rubber!
Joye Thu, 7 March 2024
Comfortable and good place for...
Liked: The location was great, convenient. Friendly staff, welcoming to my dog. Loved the popcorn and cookies in the lobby and the Keurig in the room.
Disliked: No complaints