Holiday Inn Express Hotel & Suites Kingston By IHG

Passable

Superb

Very good

Overall great

Liked: Very accommodating early check in
Disliked: Parking fee was unexpected

confy

Liked: Thanks
Disliked: none

Exceptional

Superb

Check out day ruined it...

Liked: Check in was easy and the gentleman that checked us in was great.
Disliked: Only issue is before the 11am checkout there was a knock at the door I didnt answer but it was the cleaner, so I felt that they were trying to rush us out so we took showers packed up and upon leaving the room the cleaner said sorry for knocking earlier I was asked by another employee to knock, now this is about 2 hours prior to 11am I had the door hanger on and if they wanted to know if we were gone just ask front desk if we checked out, needles to say we left and checked out prior to 11am felt rushed and don't plan on staying there agai.

Great location and stay!

Liked: All the staff we delay with was very helpful but Isabelle was fabulous! She was helpful and friendly and greeted each of our families with such warmth!!
Disliked: Just a suggestion to have more seating in the breakfast area.