Holiday Inn Express Kansas City Liberty Missouri By IHG

Exceptional

Exceptional

Exceptional

We enjoyed staying here for...

Liked: Clean, everything worked in the room.
Disliked: The beds were very firm. The breakfast seating area was small.

Very good

Superb

Nice but uninformed about not...

Liked: Very clean and quiet. The breakfast was very good and big variety. Good amenities.
Disliked: Didn’t know the property was not pet friendly. We booked through Booking.com and there was no posting about not being pet friendly. The sign in information at the property had nothing about not being pet friendly. Very deceiving. We were then billed $25.00 extra for pet fee then $200.00 billed for not being a pet friendly area. Very expensive 1 night stay.

Very comfortable room in a...

Liked: The breakfast was ok, I would have preferred to just have eggs with no cheese instead of the little mini omelet things they made.
Disliked: Somehow they managed to put someone else's name on the room we were staying in. We discovered it when my husband's key card stopped working. The lady at the desk that day was rather rude, like it was my fault they screwed up. She said she would take care of it, but when I checked out, three days later, our receipt had the other person's name on it. I spoke with another person who assured me they would get it fixed and email me an updated receipt. I received it the day after I returned home.

Very good

Liked: Everything was mostly clean.
Disliked: The elevator floor was dirty