Holiday Inn Express Jamaica - JFK AirTrain - NYC By IHG Guest Reviews
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Anonymous Mon, 14 July 2025
Exceptional
James Sun, 13 July 2025
Very good
Doreth Sat, 12 July 2025
Very good
James Fri, 11 July 2025
Clean room and nice hot...
Liked: Breakfast was satisfactory, hot and tasty. I loved how easy it was to get to the airport using the Air train just a 3 minutes walk, so easy.
Anonymous Fri, 11 July 2025
Superb
Disliked: Remote on television wasn't working and the price needs to go down
Freeman Fri, 11 July 2025
Very good
Betty Thu, 10 July 2025
Not very accommodating
Liked: The room was very clean. And the hotel was only 3 miles from the airport.
Disliked: The sign in the bathroom said that if she forgot your toothbrush or shaving equipment, just go to the reception that they would have this. When I went to reception, they said they don't have the supplies. This was a big red flag. Second problem was that I had an early flight and was trying to get breakfast to go And the hotel would not accommodate this. Third problem was getting a taci back to the airport.. as soon as I stepped in the taxi and he moved quickly, then said oh I only take cash. I only had my credit card so I had to have him return back to the hotel where I had to arrange my own Uber. Additionally, the man wanted $10 more than the Taxi from the previous night. What a scam.
Elisabeth Thu, 10 July 2025
Necessary due to JFK shutdown....
Liked: Reasonable price, easy access to airport via train
Disliked: Loud! Room near ice machine and air conditioner made constant rattling noise all night.
Isabelle Thu, 10 July 2025
Superb
Verghese Thu, 10 July 2025
Ok Hotel, average facility, below...
Liked: The hotel was listed in the airport pick up list at the NY Airport terminal 4, however upon calling the hotel the reception on duty said there is no airport pick up, you need to come yourself. Anyways upon reaching the hotel the night receptionist on duty was just okay. Did not give the feeling of welcoming or any hospitable gesture. It was more like, you have come, so let me see what I can do. Upon calling the hotel after booking also was the same. Anyways the receptionist in the morning the next day was much more approachable and ready to help and assist. Being a Sunday, breakfast was supposed to be till 10:00 am, however the breakfast did not have any bakery items (apart from sliced bread) at about 9:45, the attendant who was at the back upon checking said, it is over. There was no coffee, only some sachet of tea. The best thing was being able to store luggage after check out in the basement store room.
Disliked: Breakfast was below par for Holiday Inn or Holiday In express when compared with other hotels around the world. The reception and welcoming experience could have been better.