Holiday Inn Express Jacksonville East By IHG Guest Reviews
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Tammy, Seffner, FL
Liked: The room was very nice. The breakfast was good. I loved the pancake maker.
Disliked: I don't really have anything negative to say.
Angela, Moravia, NY
Very nice hotel right off the interstate; staff was very accommodating and the room was amazing. Definitely would stay there again if ever visiting Jacksonville.
Anonymous Sat, 12 July 2025
Very good
Iurii Sat, 12 July 2025
Exceptional
Lisa Sat, 12 July 2025
The building was old and...
Disliked: The building was old and the room doors had to be slammed in order to close, so there was the constant noise of slamming doors. The shower did not work. In the morning had to be moved to a different room so we could shower. When we addressed these issues with the front desk their response was that since it was booked with booking.com there was nothing they could do and next time we should book directly with the hotel.
Deborah Fri, 11 July 2025
Exceptional
Anonymous Thu, 10 July 2025
Exceptional
Ken Mon, 7 July 2025
Great value, but rooms smell...
Liked: Convenient location to Jollibee. Great amenities! Great breakfast! Dennis was excellent and friendly!
Disliked: Rooms smell musty, moldy. Their second floor air conditioner was either turned off or broken. Rooms are not soundproof. Their dryers don’t dry well. Middle washing machine placed black stains on our clothes. Elevator doors close too soon. They cannot locate charges made on your credit card for their items shop.
Ingram Mon, 7 July 2025
Very good
Anonymous Sun, 6 July 2025
Poor
Novohorodska Tue, 1 July 2025
Exceptional
Elsie Mon, 30 June 2025
Superb