When checking-in, the receptionist (Maria) was very overwhelmed. When I asked if the room was on the non-street side of the hotel, she went off on this long chat about how hard it was to change the room arrangements and all the things we should have done. My husband tried to explain the situation but that just triggered another rant from Maria. Not a great way to start our hotel stay!

Liked: Location.
Disliked: Yes, the receptionist Maria needs major training in "hospitality".

My stay was pleasant and the staff was very helpful.

Liked: The staff.
Disliked: None.

Good location

Liked: It was clean and the beds are comfortable, it was close to the casino.
Disliked: The lady at the front desk that checked us in was not very pleasant, maybe she was having a bad day.

Adequate stay.

Liked: Ease of getting on and off the highway; breakfast room staff very nice and accomodating.
Disliked: Driving to Arizona so this was an overnight sleeping stay. The rooms we had on both sides of our trips were noisy. A combination of loud guests in near by rooms (first stay), loud a/c unit (both), loud music at times (second stay), and highway noise. Also, since we did not know the area, so we asked front desk staff for dinner recommendations. Staff handed us a list - however, lots of the restaurants were either closed due to covid or booked with no take out.

Bad Timing Stay

Liked: Clean!!!
Disliked: Didn?t have my room ready, Power went out, AC didn?t work, Fire Alarm going off loud in middle of night. Couldn?t sleep, restless night. Horrible!!! Hotel needs to comp another stay and refund my money asap. Otherwise I will dispute.

Also the fire alarm went...

Disliked: The hotel should have lowered their room rates because the amenities were not available. I booked this hotel through a third party and was not told that the amenities like the pool and gym would not be available.

Good

Exceptional

Superb

I'll be back

Liked: It was very good
Disliked: The coffer

Perfect place to stay off...

Liked: greatly appreciated that they stored our bikes given that we recently had them stolen from our bike rack. Breakfast was way better than expected given covid. Staff quickly got both hot and cold food for us plus coffee. Everyone very friendly and place spotless