Holiday Inn Express Indio Guest Reviews
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|2.1 miles from Indio centre|
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Mary, Twentynine Palms, visiting Fantasy Springs Casino Sun, 18 September 2016
When checking-in, the receptionist (Maria) was very overwhelmed. When I asked if the room was on the non-street side of the hotel, she went off on this long chat about how hard it was to change the room arrangements and all the things we should have done. My husband tried to explain the situation but that just triggered another rant from Maria. Not a great way to start our hotel stay!
Disliked: Yes, the receptionist Maria needs major training in "hospitality".
Megan, Rancho Cucamonga, visiting Spotlight 29 Casino Sun, 24 July 2016
My stay was pleasant and the staff was very helpful.
Liked: The staff.
Patricia Thu, 6 May 2021
Liked: It was clean and the beds are comfortable, it was close to the casino.
Disliked: The lady at the front desk that checked us in was not very pleasant, maybe she was having a bad day.
Angela Wed, 5 May 2021
Liked: Ease of getting on and off the highway; breakfast room staff very nice and accomodating.
Disliked: Driving to Arizona so this was an overnight sleeping stay. The rooms we had on both sides of our trips were noisy. A combination of loud guests in near by rooms (first stay), loud a/c unit (both), loud music at times (second stay), and highway noise. Also, since we did not know the area, so we asked front desk staff for dinner recommendations. Staff handed us a list - however, lots of the restaurants were either closed due to covid or booked with no take out.
Brandon Tue, 4 May 2021
Bad Timing Stay
Disliked: Didn?t have my room ready, Power went out, AC didn?t work, Fire Alarm going off loud in middle of night. Couldn?t sleep, restless night. Horrible!!! Hotel needs to comp another stay and refund my money asap. Otherwise I will dispute.
Bethany Sun, 2 May 2021
Also the fire alarm went...
Disliked: The hotel should have lowered their room rates because the amenities were not available. I booked this hotel through a third party and was not told that the amenities like the pool and gym would not be available.
Saranzaya Sat, 1 May 2021
Natalie Thu, 29 April 2021
Barbara Thu, 29 April 2021
Suzanne Mon, 26 April 2021
I'll be back
Liked: It was very good
Disliked: The coffer
Lou Mon, 26 April 2021
Perfect place to stay off...
Liked: greatly appreciated that they stored our bikes given that we recently had them stolen from our bike rack. Breakfast was way better than expected given covid. Staff quickly got both hot and cold food for us plus coffee. Everyone very friendly and place spotless
Susan Sat, 24 April 2021