When checking-in, the receptionist (Maria) was very overwhelmed. When I asked if the room was on the non-street side of the hotel, she went off on this long chat about how hard it was to change the room arrangements and all the things we should have done. My husband tried to explain the situation but that just triggered another rant from Maria. Not a great way to start our hotel stay!

Liked: Location.
Disliked: Yes, the receptionist Maria needs major training in "hospitality".

My stay was pleasant and the staff was very helpful.

Liked: The staff.
Disliked: None.

overall our stay was good....

Liked: location, cleanliness
Disliked: the breakfast could have been better.

We had a great stay?comfort,...

Liked: Great place to stay! Very comfortable and the staff are very nice. Easy access to the freeway, restaurants, and entertainment.
Disliked: Everything was great?but they should have more of those rolling carts that you can use to bring luggage in and out of the Hotel. There was only one for the whole facility.

Exceptional

Liked: Very clean facility, comfortable beds.
Disliked: There were a few flies in the room when we got there. That's pretty much it.

Good room. Good breakfast. No...

Liked: Breakfast was great
Disliked: My room was not cleaned during my stay. Ran out of coffee on first day. Not what I expected.

Exceptional

Liked: Great stay!
Disliked: Nothing

Clean, comfortable room and pet...

Liked: Clean, comfortable room after they moved me the following morning and very accommodating staff. The restaurant Ruth (front desk) recommended for take out dinner was exceptionally delicious!
Disliked: The entire hotel is listed as non smoking, however when I arrived near midnight, and opened the door to the room, I was greeted by a smoking room. I am allergic to smoke. The hotel was completely full and they were unable to move me that evening, however they did move me to a ground floor room the following morning. The rest of the stay was wonderful.

Superb

Exceptional

Nice place, friendly staff,clean rooms,...

Liked: Short drive to Polo Fields, pet friendly, nice rooms. I didn?t eat breakfast but it smelled great; sausage, scrambled eggs etc.
Disliked: I arrived on Wed, left on Sun;I understand no housekeeping until 3days, but at least trash could be emptied and coffee pods refreshed. I went to desk on Saturday afternoon to see if they had coffee pods, which they gave me.