Holiday Inn Express Indio an IHG Hotel Guest Reviews
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|2.1 miles from Indio centre|
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Mary, Twentynine Palms, visiting Fantasy Springs Casino Sun, 18 September 2016
When checking-in, the receptionist (Maria) was very overwhelmed. When I asked if the room was on the non-street side of the hotel, she went off on this long chat about how hard it was to change the room arrangements and all the things we should have done. My husband tried to explain the situation but that just triggered another rant from Maria. Not a great way to start our hotel stay!
Disliked: Yes, the receptionist Maria needs major training in "hospitality".
Megan, Rancho Cucamonga, visiting Spotlight 29 Casino Sun, 24 July 2016
My stay was pleasant and the staff was very helpful.
Liked: The staff.
Luciano Tue, 18 January 2022
overall our stay was good....
Liked: location, cleanliness
Disliked: the breakfast could have been better.
Jean Sat, 15 January 2022
We had a great stay?comfort,...
Liked: Great place to stay! Very comfortable and the staff are very nice. Easy access to the freeway, restaurants, and entertainment.
Disliked: Everything was great?but they should have more of those rolling carts that you can use to bring luggage in and out of the Hotel. There was only one for the whole facility.
Stephanie Fri, 14 January 2022
Liked: Very clean facility, comfortable beds.
Disliked: There were a few flies in the room when we got there. That's pretty much it.
John Thu, 13 January 2022
Good room. Good breakfast. No...
Liked: Breakfast was great
Disliked: My room was not cleaned during my stay. Ran out of coffee on first day. Not what I expected.
Karen Tue, 11 January 2022
Liked: Great stay!
Nancy Mon, 10 January 2022
Clean, comfortable room and pet...
Liked: Clean, comfortable room after they moved me the following morning and very accommodating staff. The restaurant Ruth (front desk) recommended for take out dinner was exceptionally delicious!
Disliked: The entire hotel is listed as non smoking, however when I arrived near midnight, and opened the door to the room, I was greeted by a smoking room. I am allergic to smoke. The hotel was completely full and they were unable to move me that evening, however they did move me to a ground floor room the following morning. The rest of the stay was wonderful.
Gerald Mon, 10 January 2022
Ruben Mon, 10 January 2022
Lynne Mon, 10 January 2022
Nice place, friendly staff,clean rooms,...
Liked: Short drive to Polo Fields, pet friendly, nice rooms. I didn?t eat breakfast but it smelled great; sausage, scrambled eggs etc.
Disliked: I arrived on Wed, left on Sun;I understand no housekeeping until 3days, but at least trash could be emptied and coffee pods refreshed. I went to desk on Saturday afternoon to see if they had coffee pods, which they gave me.
Rebecca Sat, 8 January 2022