Holiday Inn Express & Suites Indio - Coachella Valley By IHG Guest Reviews
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Mary, Twentynine Palms, visiting Fantasy Springs Casino
When checking-in, the receptionist (Maria) was very overwhelmed. When I asked if the room was on the non-street side of the hotel, she went off on this long chat about how hard it was to change the room arrangements and all the things we should have done. My husband tried to explain the situation but that just triggered another rant from Maria. Not a great way to start our hotel stay!
Liked: Location.
Disliked: Yes, the receptionist Maria needs major training in "hospitality".
Megan, Rancho Cucamonga, visiting Spotlight 29 Casino
My stay was pleasant and the staff was very helpful.
Liked: The staff.
Disliked: None.
Bernarda Thu, 21 August 2025
Exceptional
Annemieke Wed, 20 August 2025
Superb
Liked: Helpful staff!
Lilia Sat, 16 August 2025
Exceptional
Jessica Thu, 14 August 2025
Exceptional
Kevin Wed, 13 August 2025
Exceptional
Maria Wed, 6 August 2025
Exceptional
Matt Wed, 6 August 2025
House flooded staff said I...
Liked: Nothing
Disliked: Staff from desk
Guy Mon, 4 August 2025
Exceptional
Carlos Fri, 1 August 2025
Horrible room assignment do not...
Liked: Location clean staff
Disliked: Room assigned was behind the elevator pump room. I did not notice until 2 am when elevator was used multiple times making horrible sound. I was not able to sleep. It should be used as a broom closet not a rental. Room 132.
Kate Wed, 30 July 2025
Nice road trip stop on...
Liked: The staff at 4:30am were great!