Holiday Inn Express Indiana By IHG Guest Reviews
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Jessica Fri, 27 June 2025
Poor
Allykan Mon, 23 June 2025
Exceptional
Anonymous Mon, 23 June 2025
Would like to receive things...
Disliked: Showed up and wasn’t accommodated with the room I reserved when booking the room. Was told they upgraded me to a room with a king and a pull out couch from a room with two queen beds and was told to come down to get linens for it. When I went down to grab them they first told me that they didn’t have any then ended up finding some. I then asked for pillows and was told they didn’t have any. So my children had to sleep on a pull out couch and didn’t have any pillows to sleep with
Rosalind Sun, 8 June 2025
Very good
Caitlin Tue, 15 April 2025
Good just for one sleep
Liked: The breakfast was very nice, but the hotel was not ideal for anything other than a quick sleep.
Disliked: The room was not very clean. The shower curtain smelled and there was hair in the shower before we arrived. The public bathrooms on the first floor had no toilet paper, old towels and toothbrushes laying around, and were hot and smelled.
Karen Mon, 7 April 2025
Very good
Liked: The breakfast selection was poor. The pancake machine wasn't working. They were out of eggs and other guests had to alert staff that most of the hot foods were empty. We paid for our stay through the Booking app but the manager charged our credit card again. We found the charge because we got a notification from our bank. Another staff member was able to straighten it out for us.The facilities were fine. Our room was comfortable and clean.
Virginia Sat, 8 February 2025
Exceptional
Liked: Front desk staff was very welcoming and friendly!
Gregg Fri, 7 February 2025
Disappointing
Jazmin Fri, 7 February 2025
Good for Groundhog day
Liked: We went there for just a few hours to rest before Groundhog Day. The room was good, the bed was comfortable, and everything was clean. The parking lot was spacious. The Indian man at the front desk was very nice, approachable, and resourceful.
Disliked: The only issue was the black woman at the front desk, who was rude and didn’t respond to my greeting.
Rhonda Mon, 3 February 2025
Pleasant
Liked: Bed and pillows were very comfortable. I like that the refrigerator was larger and had a small freezer.
Disliked: The cost for overnight stay was ridiculously high. The paper I signed stated $167. and I was given $187.00 from booking but ended up paying $212.00. Breakfast during the week is 6 a.m., but weekends, it was 7 am. We left by 6:25 am for the competition