Holiday Inn Express Hull City Centre Guest Reviews
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|0.2 miles from Hull centre|
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Allan Thu, 6 May 2021
The problems with the hotel...
Liked: great location as right near station
Very helpful staff.
Useful to have training room in hotel.
Disliked: No evening meals. Room was cold and struggled to get it warm. Had to run shower for considerable time before being warm.
Andrew Thu, 6 May 2021
Enjoyable stay in a pleasant...
Liked: The hotel is in a good location and provides a good service. Staff are always friendly and welcoming. Parking is excellent and shops are close by. Rooms are comfortable and the hotels COVID precautions are both sufficient and appropriate.
Uate Thu, 6 May 2021
Andrew Tue, 4 May 2021
Great stay, with good facilities...
Liked: The hotel is in an excellent position within the city, with easy access to parking and shops. Staff are always friendly and welcoming and make your stay very easy. COVID restrictions are appropriate and do not impede your stay. The room facilities were all in first class order, which makes for an easy stay.
Disliked: On this occasion everything was excellent and there was nothing that could be improved.
Ifechukwu Mon, 3 May 2021
Liked: Clean and decent
Disliked: The extra cost for car parking
Aaditya Fri, 30 April 2021
Liked: Excellent location
Disliked: Bad Breakfast Shower was not working properly
Paulo Wed, 28 April 2021
No hot water
Liked: It was nice to see the manager going the extra mile not only excusing herself for something it wasn?t really her fault but also going the extra mile making sure I was able to find another hotel and even arranging a bag with a complimentary breakfast
Disliked: Although I know this might not be the direct fault of the hotel the fact is I had to change hotels as there was no hot water the day I arrived nor the next day.
Andrew Mon, 26 April 2021
Good hotel in a convenient...
Liked: The hotel is in a good location, with ample parking nearby. Staff are welcoming and friendly, they provide the appropriate level of information relevant to your stay. COVID measures are good and staff adhere to best practice.
Disliked: On this occasion the shower delivered poor pressure, mainly due to the hose not being correctly attached to the handset. Whilst the room is provided with a heat/air conditioning unit the aircon was not working, resulting in the room being very hot throughout the stay. This hotel has excellent COVID-19 procedures in place, however, on this occasion there were stains on a cup that had been placed in the room.
Ana Sun, 25 April 2021
Andrew Wed, 21 April 2021
Good location and pleasant stay...
Liked: The hotel is in a good location, with good facilities, close to both the town centre and essential shops. Staff are always friendly and welcoming, even working through difficult COVID times and restrictions. Cleanliness is good and precautions taken during the COVID period have been excellent with a right balance of regulation and comfort. Breakfast arrangements are good.
Disliked: On this occasion everything met expectations. There was nothing that stood out a needing attention or improvement.