Holiday Inn Express Hotel & Suites Youngstown - North Lima/Boardman By IHG

We would stay at the hotel again.

Liked: The hotel itself is clean and quiet. Easy to find. Breakfast was very good both days.
Disliked: Our room was not cleaned on the second day. The beds were not made and our towels were not replenished.

Very good

Overall good but needs a...

Liked: The staff was great. Very professional and congenial. The room was very clean. Breakfast was good except they were out of yogurt. When your selection is limited, being out of something means a bit more.
Disliked: Nothing was terrible. But, it was not up to the standards that you expect from a holiday inn express. The room was very clean. There was some peeling wallpaper, and stains in the bathroom from what was probably a leak on an upper floor. These would be relatively easy fixes but they weren't fixed. The breakfast seems to be the same at every Holiday Inn Express based on my recent experience. This one was equal to others I have experienced recently except they were out of yogurt. I arrived for breakfast shortly after the opening time of 6:30 a.m. and there was only one Greek yogurt left, which I took. But anyone coming later found the case empty. It's a small thing, but the elevator was a bit dirty and obviously hadn't been swept recently. Even less important but noticeable was the flag flying outside the hotel. Only half of it was left and it was shredded but still flying. Better to take it down. A bit nitpicky for sure but you expect to get what you pay for and this holiday express didn't quite live up to that expectation.

Disappointing

Disliked: The hotel was run down and not very inviting. It was a nice location, right off the turnpike. The breakfast was really small and appliances were not working.

Very poor

Exceptional

Liked: Hotel was directly off the highway, easy on and off! Continental breakfast was perfect before hitting the road.

Pleasant

Excellent night’s rest & good...

Liked: Cleanliness, desk staff, comfortable beds & very nice bathroom.Coffee was great too.
Disliked: See above

Very good

Very good