Holiday Inn Express Hotel & Suites West Monroe By IHG

Candy was the person who...

Liked: Easy to get to
Disliked: There wasn’t anything not to like about it.

It was wonderful. Definitely recommend!

Liked: Candy was super friendly and answered all our questions. She even offered us all a cold bottled water when checking in. The rooms were all remodeled and spacious. The air was cold and the beds were very comfortable. The pump dove products in the bathroom were so nice. My fovorite feature is the solid roll down blackout window shade. We like it super dark and it was just that. Thanks for a great experience. Also breakfast had quite a selection.

It’ll do

Liked: Easy access, comfortable, room was clean, breakfast good
Disliked: The staff that was working the night was boarder line rude. I understand there were many guests there and she might have been overwhelmed. She was hateful to people calling on the phone, and frequently complained about her job. Day time staff had no issues.

Very good

Great Place to Stay

Liked: The staff was extra friendly, especially Candy. The breakfast was really good, the beds were comfortable. We had a great stay and will be returning
Disliked: N/A

Exceptional

It was okay

Liked: Location was close to local restaurants
Disliked: Breakfast variety was limited

Superb

Liked: Clean room and comfortable bed. Candy was also nice at check in.
Disliked: The elevator was slow however we were on the 2nd floor so taking the stairs wasn’t bad.

Poor