Holiday Inn Express Hotel & Suites West Chester By IHG

Good stay after ironing out...

Liked: There wasn't a lot to choose from, must have been a very busy weekend, so rooms in the area were quite dear. This HIE was one of the better deals. My second room was very good. The towels however, have some weird coating, maybe fabric softener, which rendered them unabsorbent, how is that. I will take scratchy absorbent towels any day. My tv thought its audio was on a headset which was maddening, but the nice night clerk was able to come up and reboot it for me which successfully sent me to hgtv nirvana. So happy. The gym was a bit sparse but better than zero, glad to have it. Prefer the in-room coffee maker even to the fancy machine in the breakfast area. Location was good for the hospital, not too far away. Chick-filet is nearby, also a bonus.
Disliked: Accidentally booked an accessible room and at my 0200 arrival was told there was nothing else to move to. Avoid room 115, there is no shower curtain, and the floor is slippery when wet, the ice machine is used non-stop after 0600, ugh. Next morning, the very kind manager found a nice room upstairs for me, huge improvement. Did I mention the cost of the laundry! Exorbitant would be kind, but any port in a storm as I had to pack on the run. One would want to find a laundromat if one had the time. Definitely hang to dry in room, vice paying for the dryer.

Very good

Very good

Great location , friendly staff

Great place to stay for...

Liked: Great comfortable stay. Rooms were clean and spacious. Plenty of parking. Breakfast was good. Coin laundry was available.
Disliked: Nothing that I can think of

Exceptional

Superb

Solid, comfortable stay on Wilmington...

Liked: Had a rough start because I booked the wrong type of room accidentally in a rush and was told there were no other rooms available. The next day I was able to get another room from the very nice day manager with everything needed and more quiet. The breakfast is good with many options, B and G, omelet or scrambles, two kinds of sausage, oatmeal, pancake machine, quality yogurt and more. There is half and half at breakfast and a fresh ground coffee machine. Bedding is good with no crunchy, squeaky, sweaty plastic mattress cover. Had an issue with the TV thinking it was in headphone mode, so no volume, but the smart desk lady knew to reset tv by unplugging it and saved me from HGTV withdrawals.
Disliked: Avoid room 115, the accessible room has no shower curtain and the ice machine is in constant use from 0600 on in the morning. The price of the room was steep, busy weekend. There is only half and half for breakfast, none in small containers for the room. Wawa next door has water and half and half. Bring your own k cups if you don't care for Green Mountain. The towels however, had so much fabric softener as to be unabsorbant. Scratchy would be vastly better. Also, if you are thinking to use the nice washer/dryer, well, you had better invest heavily in quarters: $4 for washer!! and $3.50 for the dryer!! I understand inflation, but this is off the hook usurious!!

Very good