Holiday Inn Express Hotel & Suites Waukegan/Gurnee By IHG Guest Reviews
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Ken Tue, 24 June 2025
Good
Leanna Sun, 22 June 2025
Exceptional
King Sun, 15 June 2025
Good
Martisha Fri, 13 June 2025
Was in town for my...
Liked: AWESOME CUSTOMER SERVICE!!! The employees are exceptional!!!! 10/10 for friendliness and kindness. Nice clean hotel. Shuttle service was a plus as well!!!
Disliked: Beds were a little more firm than I like.
Thomas Tue, 10 June 2025
Superb
Liked: Location was excellent. Close to shopping.
Disliked: Entrance to parking.
Carpenter Mon, 9 June 2025
Exceptional
Angela Fri, 6 June 2025
Excellent facility, highly recommend.
Liked: Super clean facilities, extremely friendly staff, daily complimentary breakfast is delicious, beds are comfy, and the hotel doors have hooks for the traditional Navy graduation anchors which we absolutely loved. We will stay here again. Overall great experience.
Jenifer Tue, 3 June 2025
Comfortable but needs to be...
Liked: It was clean and comfortable.
Disliked: Our room was not ready at check in and we were very late and rushed to our event due to this. It took them almost two hours to get the room ready. The staff was nice enough to offer us a discount after we asked due to the wait. The male employee we spoke with was nice but there was a lady there who was just ignoring us
Brown Sun, 1 June 2025
Good
Liked: Free breakfast and the location to the navy base was great. Loved the shuttle bus to the base on graduation day.
Disliked: There were stains on the carpet and mildew on the shower wall in the bathroom. The bathroom was too small. The door was warped at the bottom due to water in the bathroom. The door frame needed painting.
Catherine Sat, 31 May 2025
Decent place to stay for...
Liked: Close to navy base
Disliked: Nothing