Holiday Inn Express Hotel & Suites Waukegan/Gurnee By IHG Guest Reviews
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Mrs.mommamay Tue, 19 August 2025
Exceptional
Stephanie Sat, 9 August 2025
A home away from home....
Liked: All friendly and helpful
Disliked: Everything was exceptional no complaint
Larry Tue, 5 August 2025
Two night stay to go...
Liked: Hotel is a little out of the way. Quiet (no road noise). Breakfast was good... a machine that makes pancakes with the push of a button, omelets pre-maid, cereal, oatmeal, yogurt, bagels, sweet rolls... etc. Bed was older but not hard. Large TV with Direct TV. Shades did a good job blocking out morning light.
Disliked: Wanted to watch Cubs vs. Brewers but the Direct TV didn't have the Marque Network. It had the MLB network channel showing the game from both teams, but it wasn't available to watch... or purchase to watch. Older Tub with a short Shower Curtain... leaked on the floor. You unfortunately hear every door on the floor close... but that's a problem with almost every hotel. Had a difficult time finding a luggage cart when I arrived, but there were plenty when checking out.
Ken Tue, 24 June 2025
Good
Leanna Sun, 22 June 2025
Exceptional
King Sun, 15 June 2025
Good
Martisha Fri, 13 June 2025
Was in town for my...
Liked: AWESOME CUSTOMER SERVICE!!! The employees are exceptional!!!! 10/10 for friendliness and kindness. Nice clean hotel. Shuttle service was a plus as well!!!
Disliked: Beds were a little more firm than I like.
Thomas Tue, 10 June 2025
Superb
Liked: Location was excellent. Close to shopping.
Disliked: Entrance to parking.
Carpenter Mon, 9 June 2025
Exceptional
Angela Fri, 6 June 2025
Excellent facility, highly recommend.
Liked: Super clean facilities, extremely friendly staff, daily complimentary breakfast is delicious, beds are comfy, and the hotel doors have hooks for the traditional Navy graduation anchors which we absolutely loved. We will stay here again. Overall great experience.