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United KingdomHoliday Inn Express Hotel & Suites Watertown -Thousand Islands Guest Reviews
OVERALL AVERAGE SCORE:
WONDERFUL (4.7 out of 5)
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| 2.0 miles from Watertown centre |
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Adam Mon, 7 October 2019
Exceptional
Disliked: Traffic noise from the highway
Louis Sun, 6 October 2019
Exceptional
Jonathan Sun, 29 September 2019
Superb
Carmen Fri, 27 September 2019
Exceptional
Liked: Friendly and helpful staff. Nice clean rooms.
Disliked: No complaints.
Anonymous Mon, 23 September 2019
Exceptional
Douglas Sat, 21 September 2019
Exceptional
S Mon, 16 September 2019
Fabulous
Disliked: Had a quick one night trip over the border for some shopping with the family.The hotel location is right in the heart of all the shopping you need.It was also clean, updated and well maintained. The pool was small but perfect for my 6yr old!Her favorite part was the fresh cookies upon check in and the fact that our room was right outside the pool!Highly recommend
Alice Sun, 15 September 2019
Really nice
Liked: The pillows are just right.
Disliked: Haven't to leave so soon.
Belinda Tue, 10 September 2019
Very good
Stephen Mon, 9 September 2019
We really enjoyed this property,...
Liked: The bed was comfortable and the room was very clean. The towels were good quality. The room was very quiet as well. The shower worked well with good volume.
Disliked: There was no kleenex in the room. Sometime in the middle of the night, the TV screen in the sitting area began flashing on and off intermittently. We had to unplug it. When we arrived, the clerk offered us an "upgrade" to an upstairs room for an extra $20. Since the room was available anyway, an upgrade without charge would seem more appropriate if the intention is to secure more loyal customers.
