Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area By IHG

I’d go back again for...

Liked: Breakfast was excellent Rooms were very cleanVery nice hotelStaff were all very friendly
Disliked: Pool water was a little too cold

Good value, good gym/pool, decent...

Liked: Room was spacious
Disliked: Elevator was slow

Very nice hotel to stay...

Liked: Very clean rooms. Staff very friendly. Breakfast good. Nice patio.

Very clean and great staff.

Liked: Very clean room. Comfortable.
Disliked: Bathroom sink plug was stuck and wouldn’t release to drain. Had to brush our teeth leaning over the bathtub. Told them before we headed out for a wedding but it was the same when we returned at night. Annoying considering the price of the room.

Exceptional

Liked: This place is perfect. Five stars for everything. It was very reasonably priced too. Highly recommend.
Disliked: I liked everything. Honestly.

Good

Exceptional

Disliked: The pool. It's too small and there's a cap of 20 ppl but I think 20 is already too many! 10 is max!

Overall good

Liked: Clean
Disliked: Internet weakTV kept freezing while watching Kids water play zone the water was strong coming out of the vents. Too strong for little ones.

Very good. Great location from...

Liked: The breakfast buffet was great, really enjoyed the coffee! Staff were accommodating and rooms were clean. The beds were comfortable to sleep in too.
Disliked: The walls were fairly thin. There were a few nights where we can hear a bit of the conversations and tv playing in nearby rooms.